Turned Over To a Collection Agency for 46.00

Wow - I'm SO glad I read this.  I've had lots of techincal issues with my cable company for about the past year or so & was just telling my husband the other night that we should switch to Direct TV.  I'm glad I read this before I made the switch.  Guess I'll be looking into Dish Network.  Thanks!

Yeah, we were in a declaired national disaster and couldn't afford to pay my bill that month from spending money on repairs for the house, so I called DTV and tried to explain to them what was going on and got nothing but attitude from the woman on the phone. She kept making a point that they were going to send it to collections and that's it. Do it their way or you end up owing them 3 times the amount you started with. My bill went from $72 to $202 in a month and  half. Now I get at Least 10 calls a day from CollecTech and they hang up. I hope this is all worth the *free* Sunday Ticket that my husband wanted. /sigh Just another bill to add to the pile that has been piling up since out ice storm.

Hello Flyboy28, I also had my DirecTV account turned over to Collectech for $55.91.  I called DirectTV about being overcharged for the plan I signed up for, and asked them to correct their bait & switch sceme.  I was being charged an additional $10 per month and the plan was going to cost me almost $53 for months 13 through 18, even though I agreed to a 12 month commitment.  They refused to honor the agreement, so I refused to pay the bill.  I also had a problem with Dish Network.  Any time I had a problem, I had to argue for hours with someone in India to get the problem resolved.  When I finally called DishNetwork to discontinue service, they refused to process the cancellation. I spoke to 3 different people in attempt to discontinue service, but every person insisted I owed for the following month even though I paid a month in advance.  They have turned me over to a collection agency also.  I attempted to set up service with Comcast before I called the satellite TV providers.  I signed up for 2 seperate promotions with Comcast, neither of which they honored.  Now I'm viewing local channels on rabbit ears.   I hope you have better luck with Dish Network than I did.

I am also a directtv cusomer. In Feb. 2007 i sent a payment of $64.26. they said that they never received my payment. i called them several times to see if they had gotten it. they said no, i kept argueing with them over the phone. they kept sending me bills for the past due amount which i had sent. they finally shut off my service.then i got a bill from the collection agency. so i sent 143.60 which they said i owed. i paid it june 27,2008.
i called them today which is july 9,2008. they said that they only received
$18.00 of my payment. now i wondered where the rest of the 143.60 went. we still havent got no service.

On behalf of DirecTv, I am hereby authorized to send each and every account that has outstanding balances to CBE for collections. This is my job. Pay your bills on time and in full, and we would not have to do this. Being poor/broke is not an excuss, you ordered the service, you pay the bill.

Scott West
DirecTv
Albany, OR
1-541-926-4635 Field Office
1-360-885-9669 Regional Office
1-541-936-1908 Office
1-800-531-5000 Customer Service

Wow Scott, thanks for embodying the "respect" we have come to expect from Direct Tv representatives.  Predatory collection is just one example in the long line of unconscionable practices Direct Tv employs.  Turning people over to collections may be your "job", but if Direct Tv continues to alienate people and provide terrible service, you will not have a job.  Bottom line - you should be more respectful to your customers, judging from the spelling and grammar in your message, your career options are probably extremely limited.  We would not want you to be poor/broke, evidently that's not an "excuss" for late payments.