Hi - guess we join the masses re getting hi pressured while in Ixtapa/Zihua on vacation in May 06. Tried to cancel within the 5-day period of which we were not informed. Written 4 letters (only 1 reply re our misunderstanding!) and made numerous calls. Amazingly most people you start talking to about cancelling, either become unavailable or are "no longer working for RHC". Am filing complaints to our homestate CPS; the Florida CPS; and the PROFECO in Mexico. Mailed them out today, 3/17/08. With a very ill husband and a very limited income, there is no way I am sending another penney for maintenance fees, or anything else to them. They would love to have us use their bonus offers - "ONLY $99" - or, to even use our membership. We were, we feel, brainwashed after 3 hours of continuous sales pitching. When we did try to get up for any reason, it was turned down by them - just stay here and we'll get it for you.
What was our problem? We believed their lies - for the children, use it. If you can't use it, for a 10% fee, we'll sell it for you. When I go to a board meeting in Mexico City, I'll present your situation and get some of, if not all, your monies returned to you. Bunch of baloney!!! And, of course there is the underlying fear that you are in a foreign country with a bad reputation towards tourists travelling there, and if you don't sign a paper, who knows what will happen to you! I know this is extreme, but with all the salespeople, etc standing around in their pitch room, you do begin to feel qualms - esp. when you have just been denied a cancellation and you feel trapped! Good luck and wish we could get a class action suit going against this co. Don't know how they can sleep on their silk sheets at night! Esp the President, Mr. John Siegenthaler - if he even exists!
