Faulty AC from start

Samsung Higher Authorities,

Any body listening? I purchased Samsung AC 2 years back. From day one cooling was minimal. We lodged a complaint at Customer care centre and on multiple complaints and no result,without any usage company filled gas in new AC in first 6 months. Somehow first season passed. Now again we have switched on the AC as summers are approaching and problem has re-surfaced. Even when compressor is on, there is no cooling at all. I don't know why these companies try to re-invent the wheel and produce these items when they don't have the capability. I know nothing is going to change. I am writing this to guide other persons not to purchase any Samsung item bacause I am not going to do that for sure...Enough with Samsung...Same is the case with Samsung TV but no point repeating the whole story above.

Regards
Vivek Marwaha
9811647107