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Bank of America Credit Card Complaint

By Leo, 16 Jul 2007 | Country: United States
I had a credit card with MBNA with a credit limit of $10,000. Once Bank of America bought MBNA, they reduced my credit limit to $7000, and increased my interest rate  from 13% to 28%. I always paid on time, never missed a payment to any financial institution. When I asked them about the reason for these changes they said it "had to do with derogatory items on my credit report". I pulled my credit report and there was nothing new there since I got the card.  I called them again, but they told they can do nothing.
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Comments

Rating: 0 Sartha - 29 Nov 2007
This is exactly the same happened to me.
Further, any kind of service from them is worst. Email correspondance takes 3-7 days to get answer while it says you should get response in 12 hours. You cannot see what's on statements older than a year unless you pay $5 per statement while such service is free for rest of the other credit cards from Citi, Chase, Discover etc. These are just a few examples. Everything single time you have to deal with the customer service, its a nightmare. I simply closed 2 CCs I had with them. Checking and savings were closed months ago. One of the worst services ever.
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Rating: 0 JPMorganChase BankCreditCard - 28 Apr 2008
On 11-23-07 I by mistake made a payment of $11,857.29 instead of my credit card *********** balance of $1857.29.

It is 12-10-2007, 10:43 AM CST yet to receive the over payment.

11-25-07 at 8:17PM CST Ms. Erin took my 1st call and promised to get this issue resolved by sending me the credit balance right back in 2 to 3 days.

To date I have not received my money back. I have made numerous calls to Chase customer service 800-436-7927 and why my money has not been returned back?
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Rating: 0 Jen - 29 Apr 2008
Anyone have a charge from Buyersad put on one of their credit cards from bank of america without you knowing? I did. I had a charge of 149.99 on one of my credit card's from bank of america that I don't even use. I called bank of america and they told me to call buyersad and they would credit my account..i did and they refused saying it was something i agreed to awhile back?...NO WAY...I don't know what to do and apparently buyersad has done this to some other people.
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Rating: 0 jer - 19 May 2008
A fraudulent charge has happened to me and you need to call your credit card company back and state to them that this is FRAUD and not your charge. They should assist you. You may also want to consider having them cancel that card and issue you a new one with a new number since this card has apparently been compromised.
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