Request for Refund Ignored
Complaint
liz
Country: United Kingdom
I am still waiting for a refund from this company since Christmas. The tablet got lost in the post. While tracking it communications from the company were adequate. They got refunded by the postal company and as soon as I started to chase my refund all communications went unanswered even the formal legal action ones. I have decided to let this go and leave the justice up to God. I sort legal advice but it's not worth my time to pursue this I have more productive tasks to do. If you want to do business with a company with these morals then it is your choice. I have only posted this message to make you aware.
Comments
Qin Zhang email is vincent137573@hotmail.com vincent really!
This below is the UK office address . I have been told by Cathy who seems to be the only one at ebelking that the uk return address is just a PO box and no one is there to receive anything.Who then handles the tablets some sort of ghost! This was after i said i would deliver faulty product by hand . You will now see that there web site which used to state that they had UK customer support has been withdrawn . strange that ?
UK ADDRESS
X ZHANG
Suite 226 Arndale House.
3 The Precinct Hight Street.
Egham,Surrey.
TW20 9HN
United Kingdom
You can also send letters to
Unit 2 - 155 Changxiu Rd,Jiaxing.Zhejiang,China.314100
Telephone:+86 18357363664
Fax:+86 84162288
Email:info@ebellking.com
or
R2118,Building A,Qunxing Square
North Huaqiang,Futian district
Shenzhen
Guangdong Province, 518031
China
vincent137573@hotmail.com
Trouble is every body wants cheap items which is fine but company's like ebelking are out there waiting for you .
USE
1 pay pal
2 credit card
3 find real reviews on line
4 is there a phone no you can call
5 if in doubt ring ghost busters
good luck happy tablet hunters
mac