Keep getting calls from this numbers

ComplaintsUnsolicited Phone CallsCanadian Premier Life Insurance

Complaint

0
Scott Bezinovsky
Country: Canada
"Canadian Premier Life Insurance" has been calling my house for months. They give an option to remove your number from their call list by calling (866) 449-4430 but apparently that does not work as I tried it many times.

Here is a list of numbers that are associated with "Canadian Premier Life Insurance".

866 449 4430
514 315 5006
519-346-2518
866-383-0518
506-549-6500
866-689-4952
418-690-8352

Their website, http://www.canadianpremier.ca, has little information on their location and address. I found the following address for this company

80 Tiverton Centre Suite # 500
Markham ON, L3R 0G4

Phone: 905-479-7500
Fax: 905-948-2100

If someone knows how to stop these calls please let me know.

Comments

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  • 0
    A. Allard
    I get their calls too, and they don't leave a message. :o(

    I have asked them nicely to stop calling, but until Canada gets a "no call list" for telephone marketers, there is not much we can do, other than to ask them to stop. With a new law, maybe we can sue? Then they might understand then?

    Good luck.
  • 0
    skoo
    add me to the list of pissed off people
  • 0
    Marc
    Canada has a no call list: https://cornerstonewebmedia.com/cma/submit.asp
    It's maintained by the Canadian Marketing Association.

    Also, the phone numbers given are those of the telemarking firm the insurance company does business with, so a call from one of those number might be for something completely different.
  • 0
    Shulamit Day
    I followed the process to remove my number from their list and now am getting 3 and 4 calls a day, rather than a call every day or two.
  • 0
    X
    I am also getting phone calls from these low-life. Not only they have no respect for people bu they are also BREAKING THE LAW.

    Please complain here:

    http://www.crtc.gc.ca/RapidsCCM/Register.asp?lang=E

    and here:

    ROGERS CALL-NET
    333 Bloor Street East
    10th Floor
    Toronto, Ontario
    M4W 1G9
  • 0
    Irate HBC customer
    HBC customers - call 1-866-225-8251 to be removed from their database.  Apparently, if you have put your name on a gift registry, have made a major appliance purchase, or have had a makeover... you're added.
  • 0
    centenial
    it is not hbc making the calls, it's a telemarketer called centennial marketing in montreal
  • 0
    Susie chaisson
    Yeah I guess after getting my magazine subscriptions we've been getting all kinds of junk mail from Rogers affiliated mags and crap and now these phone calls..at 9 in the morning. Jerks.
  • 0
    Potential Solution !!?
    I've had these unsolicited sales calls for months as well, the number displayed is: 1-514-876-1307 in Montreal. They don't leave voicemail msgs an even when I answered the call I got dead air for 15 secs and disconnected. After many of these harrassing calls, I called it back: the automated voice msg told me to call 1-866-449-4430 to be removed from the list.
    I did that but still got calls. I googled "Canadian premier life complaints"
    and found this link:
    http://www.fcac-acfc.gc.ca/eng/consumers/Comp ... _e.asp?id=CLI10
    It's an FCAC consumer complaint site that gives a name and number to register complaints for Canadian Premier Life and Legacy Geberal Ins. Co's.

    I called it and complained about the calls and asked to be removed from the calling list. He appologized and said he would expedite removal of my number.
    We'll see.
    ========================================================================
    ++++++++++++  Here's the info from the complaint website +++++++++++++++
    ======================= GOOD LUCK ======================================
    Complaint-handling process for:

    Canadian Premier Life Insurance Company
    Contact:

    Mr. John O'Hoski
    Assistant Vice-President and Assistant Secretary
    Chief Counsel and Chief Compliance Officer
    Canadian Premier Life Insurance Company
    80 Tiverton Court, 5th Floor
    Markham, ON L3R 0G4
    Telephone: 905-948-2101
    Fax: 905-479-3224
    Email: johoski@aegonusa.com

    FCAC makes every reasonable effort to ensure the accuracy and completeness of the material placed on its Web site. If you find any information that is no longer valid, please contact us.
  • 0
    Protocol Communications
    Is the telemarketer who is doing the calls and owns 514-876-1307. I also got calls from it with dead air and googled the number and found this info. Calls surely come from their Montreal office as its 514 number. Site gives you their contact info.

    www.protocolusa.com.

    In Canada, they have two locations and a bunch of other U.S. ones. The website gives you contact info.

    Canada
    1134 Saint Catherine Street West
    Suite 101
    Montreal, Quebec, Canada H3B 1H4
    Phone: 800-563-6655
    Fax: 514-876-8746

    77 James Street North
    Unit 335/345
    Hamilton, Ontario, Canada L8P 4V6
    Phone: 905-527-9797
    Fax: 905-527-4402
  • 0
    Billy Bob
    I just emailed the CRTC and asked to do something about Canadian Premier Life.  This is a stupid company with nothing else better to do with their time.  I hope the CRTC sues and they go bankrupt.
  • 0
    Mike
    I don't know if it will help, but my provider gave me the following link to leave my coordinates and they said that in 95% of the cases it will work.  Good luck until the law becomes into effect.
    www.the-cma.org
    click on "protecting your privacy", then "Do Not Contact Me Services"
  • 0
    Sam
    See this article but also phone 1-800-893-2862 for customer service to complain

    http://64.233.167.104/search?q=cache:_qUm9bsK ... lient=firefox-a
  • 0
    ddoner@aegonusa.com
    | 1 reply
    Canadian Premier Life Insurance Company Full-time and Part-time Positions Available
    Canadian Premier Life Insurance Company Full-time and Part-time Positions Available (Part of the Aegon Group) Exciting career opportunities available for hardworking, enthusiastic individuals seeking to be part of a dynamic team. Provide accurate and prompt response to telephone customer inquiries regarding insurance products in an inbound customer service centre. Competitive benefits and salary package offered. Bilingual & Unilingual Customer Service Representatives (Full-time & Part-time Positions Available) High School Diploma, College/University or 1 year equivalent work experience. Computer proficiency required. Strong analytical and listening skills required to clearly articulate product features and benefits to customers. Previous call center experience an asset. Provide accurate and prompt response to telephone customer inquiries regarding insurance products in an inbound customer service centre. Comfortable working in a fast-paced environment. Bilingual positions require fluency in English and French. Full-time working hours are 11:00 a.m. to 7:00 p.m., Monday to Friday however 8-hour shifts range from 08:00 a.m. to 07:00 p.m. Part-time working hours are 3:00 p.m. to 7:00 p.m., Monday to Friday. Please e-mail, fax, or mail resumes to: Human Resources Department Canadian Premier Life Insurance Company 80 Tiverton Court, 5th Floor, Markham, Ontario L3R 0G4 E-mail: hr@canadianpremier.ca Fax: 905-948-2131 www.canadianpremier.ca An Equal Opportunity Employer
    • 0
      Joe replies to ddoner@aegonusa.com
      Before I ever was allowed to sell any insurance products to anyone, I had to get an insurance license by studying and passing several tests.  From the looks of the above, it doesn't ask for any licensed insurance agents.
  • 0
    Billy Bobs Cousin
    Ya I get these calls too from 514-876-1307 to my cell. This is someone we deal with giving out (selling) our person info to whoever wants it, at a cost. They are out of luck if they think they will ever get to me I don't answer any calls from Quebec.

    Second, I don't answer any number I don't know. For these clowns I just open and close my cell phone. They will usually stop calling in 6 months or so, they don't give up easily. LOL! Seriously now, if someone calling doesn't or will not leave a message, I will never talk to them. If they ever figure out that leaving a message is much like showing 'respect' they may even increase their sales! LOL
  • 0
    Kim From Calgary
    If you are a Shaw customer just block this call:

    1. Lift handset and wait for the dial tone.
    2. Press *60 to enter the command options menu.
    3. Press the number 3 to activate Selective Call Blocking.
    4. Key in the # sign.
    5. Enter the phone number to block (example:1-519-346-2518).
    6. Press the # sign.

    Then you are FREEEEEE!!!!!!!!
  • 0
    rachel
    I get these calls too. I found this guys name on a complaint site and found him here..http://pview.findlaw.com/view/2725017_1.. when i googled him. Here's the email i sent and received a response to almost immediately...hope it helps!! guess we will see----->

    From: *****
    Sent: Monday, April 27, 2009 6:28 PM
    To: OHoski, John (johoski@aegonusa.com)
    Subject: CANADIAN PREMIER LIFE INSURANCE

    Dear Mr. O’Hoski,

    I found your information on a complaint website about your company. I am really getting tired of the constant calls from your company. There is never anyone on the other end of the line.  I wish to be taken off of the call list IMMEDIATELY, not in 30 days… If I receive anymore calls I will make my complaint to the CRTC and I will contact a lawyer and sue your company for all the time wasted on my cell phone. Every time your computers call my number, I am charged  by my cell company. I am keeping all call records.

    TAKE ***-***-**** OFF OF YOUR CALL LIST IMMEDIATELY.

    Thank you

    And the response:

    RE: CANADIAN PREMIER LIFE INSURANCE‏
    From:     OHoski, John (JOHoski@AEGONUSA.com)
    Sent:     April 28, 2009 4:44:49 AM
    To:     *******
    Dear Ms. ***.

    I have requested that your number be added to our do not call list immediately.  I apologize in advance if you receive any calls while this is being done.  It should take a day or so.  Please let me know if you receive any more calls from us after that.  I appreciate your patience.

    Best regards.

    John

    John O'Hoski

    Assistant Vice-President and Secretary

    Chief Counsel and Compliance Officer

    Canadian Premier Life Insurance Company

    80 Tiverton Court, 5th Floor

    Markham ON L3R 0G4

    Phone:  (905) 948-2101

    Fax:  (905) 479-3224
  • 0
    me
    sadly even wiht hte do not call list very little is done and if you happen to be getting harrased by an american company the do not call list doens't apply at all it's sad that whatever they are pushing is such crap that theyhave harrass people in the hopes the person will buy jsut to stop them from calling
  • 0
    Karalyn from Ontario
    I also am receiving calls from all of the numbers above in the first post the trick I use from each of the numbers called
    1.wait for the 15 sec silence
    2.then when person starts to talk
    3. get the air horn ready
    4. Blow their eardrums out
    amazingly they call from a different number each time funny thing is I have not received any calls in about 60 days or so...
    best of luck with everyone's issue with this annoying company.
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