DRI Trend Micro

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Complaint

0
T. Landry
Country: United States
Went to balance my checkbook and found 2 charges from DRI Trend Micro..checked out this site and did get someone after quite a long wait.  Now they can't find a record of my order (that's a surprise) and gave me another number to call 877-229-1377 in which I am to request a refund.

I call the new number and of course, they don't have a record of my purchase either..but now I have to fax a copy of my bank statement to their accounting department to get a refund.  Unbelievable...

Comments

  • 0
    Cheryl
    Also slammed by this company on my credit card...I thought only phone companies and other subscription services were doing this.  I'll try this phone number given by T. Landry...thanks
  • 0
    D Maddox
    Have not had their services since 2008. No PC for a full year and they charged me for '09 and '10. Calling the number you provided this time last year. Thanks!
  • 0
    G V Prout
    Order #1049565500 Jun 15, 2012. Paid via my credit card. Tryed to download my order, still unable to download by order, seems you want more money to download. I am beginning to think thanks but no thanks.

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