kitchen aid dishwasher not washing .Maytag nearly went on fire COST $850

ComplaintsApplianceskitchen aid dishwasher

Complaint

0
finbar doyle
Country: United States
This is my 2nd dishwasher 1st was may tag that nearly went on fire. They gave me credit for replace $250. With that we purchased this new kitchen aid Model #KUDS30FXSSO Serial # F04905164 COST $850. New is no longer working{probably pump failed} WHO CARES. Also purchased side by side Kitchen Aid refrigerator , that leaked and ruined my floors.That cost $2,500. to repair the floor.No help from service dept, they just want  more money to repair.This DISHWASHER IS RUBBISH RUN DONT WALK FROM KITCHEN AID.Purchased Samsung refrigerator paid $3,000,peace of mind I need.not I am a contractor in Boston,for kitchen design.I will never recommend Kitchen Aid again . I am done This is only 1year old approx

Comments

  • 0
    WP2008
    Hello Mr. Doyle.  My name is Melanie and I am a representative of KitchenAid. We apologize about the frustration you have experienced with your dishwasher.  If you would like us to look into this further, please provide the name of the site you were contacted on (ComplaintWire), your user ID name (Finbar Doyle), your phone number, your address, and email the requested information to KitchenAid.Digital@kitchenaid.com.  We would be happy to review your concerns further. Sincerely, Melanie.
  • 0
    Ian Kaplan
    I live in a new housing development where, like many of our neighbors, we purchased a Kitchen Aid dish washer. Our neighbor bought their house about the same time we did, so their Kitchen Aid dish washer is of the same vintage. After only a little over a year, they had to get the appliance repair person out because the dish washer was leaking. Soon after they told us about the problem they were having, we experienced the same problem.

    None of the issues that were listed on the Kitchen Aid web page as possible causes for this problem are true in either of our cases (e.g., water is too hot, drain is clogged). This is a terrible problem with the Kitchen Aid dish washer. That the dish washer fails, after relatively light use, after only a year, is shocking. There was a time when appliances lasted years without problems. Now they are manufactured off shore and the quality has declines. What is ironic is that Kitchen Aid is considered a higher end brand. But the quality does not seem to be there.

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