Scam - denied claim

ComplaintsAutomotiveDirect Buy Warranty

Complaint

0
Linda Kay
Country: United States
I have a 2006 Hummer H2 SUT with 59,000 miles on it.  My transmission went out and I submitted receipts from where it was towed from the side of the road and also towed to the dealership and a letter from the dealership stating that once the transmission sprag broke that lost all gears - their "Master Mechanic" - complete idiot says that there is no way all the gears went out at the same time.  The dealership said I would have only had second gear and there is no way it could be driven.  DO NOT BUY a warranty from them.  They will do everything possible to keep from paying - They refunded partial payment of the premium and canceled the policy.  SCAM BEWARE!!!!

Comments

  • 0
    W. Cooley
    This company is a fraud. Everything I read, I see over and over. I am now waiting to get my car fixed, it has been in the shop for about a month. I try to call and wait for ever, when I talk to someone the only answers I get are its under review, we need your records, its denied. I bought a warranty for my mint 2002 caddy. I have asked to talk to a manager but I never get one. I am looking to join or start a class action law suit against Direct Buy Warranty. But I just read that the address they use is a fraud.
  • 0
    TypeR
    Please help me understand on when you bought the policy and when you filled the claim?

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