Harassment after Debt is Paid
Complaint
Flora Ale
Country: United States
After moving to a new home, my T-Mobile cell did not work at my residence. I attempted to get T-Mobile to waive the $200/phone cancellation. I went with Verizon as THEY had enough cell towers for the cell phone to work. I finally paid the $400 to RPM and gave them permission to take it from my checking account. Instead of taking it once, they took it twice. Since I check my account daily, I found the second debit and contacted my bank who put the money for the duplicate payment back into my account. The bank has confirmed that RPM was paid $400 as the transactions are ACH transactions. They are still hounding me, stating that I have not paid the debt. I've received collection notices and call my home constantly. I will be reporting this to the Attorney General's Office.
Comments
Send a letter to their "Compliance Manager" explaining what happened. Send a copy to your state's Attorney General. Send proof of double payment. Please be aware that Verizon also uses these crooks to collect for them.
Mr. Henry P. Shorter, Director of Quality Assurance & Compliance
Receivables Performance Management, LLC
20816 44th Ave W
Lynnwood WA 98036
Good luck to you.