round 2 from the scumbag Slammers
Complaint
Chuck
Country: United States
Feb21, 2008 @ 10:46
8663112992
866 311 2992
866-311-2992
Caller ID comes up as : TOLL FREE CALL
==================================================================
APPARENTLY NOBODY CAN STOP THESE SCUMBAG CRIMINALS!
What a shame that no one is safe anymore, as the Government burys it’s head in the sand.
==================================================================
They say they are Zip Wide Web, info can be found at:
http://www.ripoffreport.com/reports/0/288/RipOff0288873.htm , as well as several search engines
Practices SLAMMING! Adds fraudulent charges to phone bills
AKA: USABD Internet Solutions, MSMB2B Inc
Other company aliases: eBridge Technologies, ZipWeb, eVisibility, USABA, The Billing Resource.
They have offices in Manilla (The Phillipines), Bangalore (India), Los Angeles and San Diego, CA.
When I referenced the slamming charges brought against them, she said arrogently "That's a matter of opinion, sir" as she was hanging up on me!
8663112992
866 311 2992
866-311-2992
Caller ID comes up as : TOLL FREE CALL
==================================================================
APPARENTLY NOBODY CAN STOP THESE SCUMBAG CRIMINALS!
What a shame that no one is safe anymore, as the Government burys it’s head in the sand.
==================================================================
They say they are Zip Wide Web, info can be found at:
http://www.ripoffreport.com/reports/0/288/RipOff0288873.htm , as well as several search engines
Practices SLAMMING! Adds fraudulent charges to phone bills
AKA: USABD Internet Solutions, MSMB2B Inc
Other company aliases: eBridge Technologies, ZipWeb, eVisibility, USABA, The Billing Resource.
They have offices in Manilla (The Phillipines), Bangalore (India), Los Angeles and San Diego, CA.
When I referenced the slamming charges brought against them, she said arrogently "That's a matter of opinion, sir" as she was hanging up on me!
Comments
We are a hard-working, honorable, and ethical company.
We serve small business clients by getting them visible on the internet to prospective local customers.
We have thousands upon thousands of happy clients. We send newsletters to them MONTHLY about the service they're recieving from us.
I suppose you think that ALL internet services are 'scams'? Google? Yahoo? Bing? Why not actually TRY calling us and Asking us about our company, and what we do - rather than posting uninformed lies about us?
Wouldn't it be sensible to gather some FACTS before you make statements? Or is that the 'new rule' these days - that you can blog any unsubstantiated lie, smear a good company, and sit back, thinking you've done a good day's work?
Shame on you.
And anyone reading this can QUICKLY and EASILY find out which one of us is telling the truth: Simply call us, and find out. We're available for your call, and happy to help, every business day. We can be reached at 1 800 222 5529.
Sincerely,
Mark Cave,
CEO,
eBridge, Inc.
We have no, and have never had, ANY association with any company by the name of 'FairPoint communications'.
You clearly have us confused with someone else.
IF there is ANYTHING that we can do to help, I assure you that we will do what we can. Our number is 1 800 222 5529. We're open every business day, and will be happy to serve you.
Please don't believe the lies you're reading - we're actually a very decent company, with hard working staff who Live to Serve Small Business cusatomers.
Mark Cave,
CEO.
I have Never been involved in 'securities fraud' of any kind.
If you actually read the document, you'd know that it concerned just a small number of shareholders in our company felt that they 'wanted out' of their investment.
While we're not a public company, this is of course not as easy as selling shares on the market.
The shareholders were all properly engaged. However, the attorney general of Maryland is not someone you can argue with.
We did NOT admit to ANY wrong-doing whatsoever. We took the position that it was easier to 'rescind' (refund) shareholders rather than have a protracted battle with an AG!
We offered 'rescision' to all shareholders in Maryland. I believe around 7 only decided to take that offer - the rest wished to stay with the company.
Sorry if the FACTS don't fit your argument that we're 'bad guys'. Sadly, you'll find that you're never able to do that - simply because the facts will always be against the 'bad guy' argument.
If you EVER wish to find out who we Really Are, and what we Really Do, just pick up the phone and call us. You'll find the experience Very different from the uninformed lies posted here.
We're every business day. You can reach us, Toll-free at 1 800 222 5529.
Mark Cave,
CEO,
eBridge, Inc
I'm curious.
What did you find out when you heard the recording of the call?
You posted your negative comments the day before you were to recieve it, so I'm naturally curious to see what the REAL experience was, Once you were in possession of the Real information???
We are SUPER CLEAR that the First 30 days (only!) of our service is delivered without charge. After that it's $99.95 monthly.
It's a hell of a service: We get you found in over 200 search engines. We have 'reputation management' that updates you on everything that everyone is saying about your business online. We place you into the top local results of Google...
AND we give you $25 of Pay-Per-Click advertising for your business, Every Month.
To imagine we'd do all that for Free is Nuts.
And to claim we would claim that it was, is also Nuts.
Please let me know what you heard on that recording - or better yet, call us to discuss our service and your experience with it.
We Actually ARE the 'good guys' - you'd just never know it from the lies posted here.
We're open for your call every business day, toll-free at 1 800 222 5529.
Ask for Ivan - head of client relations - he'll fill you in on our company and make sure you're taken care of. Tell him I suggested you call.
Regards,
Mark Cave,
CEO,
eBridge, Inc
Your tele-marketers make no sense, the followup call is hurried and vague, no e-mail followup whatsoever and no hard copies or billing statements.
Was called 06/18/10 some guy with the worst accent in the world asking about our business naturally I assumed it was a customer and did say 'yes' many times during the conversation. After he confirmed the business information he revealed his true identity and all I really understood was 'free, do not worry you will only be charged $99.99 after the trial period if you are satisfied with our service & results. 07/26 followup call from the tech.dept to give the information on how to access zip web stating our one month free trial will be staring today. As we were never interested in your service and your telemarketer was just interested in reeling of his sales pitch and not wanting to listen, what kind of contract are you trying to bind us too?
We had no follow up calls either & our business was not on any search engine,just to see if you were genuine or not we went on your zipweb site 07/20/10 filled out the profile than googled but no result. Than we googled zip web 07/23/10 came across all the negative statements. Immediately called your 1-800 number & were told that we had already been billed for the next month as our trial period ended 07/18/10 but your tech stated that it started 06/26/10.
So what is happening here?
Who called up to find out if we are satisfied and what is being done to promote our business during the trial period?
Jasmine who spoke to us today stated that as our profile had already been submitted to 85 search engines, not 200 as you state, we had to be charged. Now Mark how can you allow us to have a free trial without submitting our profile to search engines so why are we being charged for this?
So in essence you do absolutely nothing during the trial period! We did not see our business listed on any of the local searches but you are quick to bill us for services never delivered!
What would you like to call this if not a scam?
they are listed on Better Business Bureau (BBB) eBusiness
Service Group. Just as most other posts here describe,
they do not appear to me to be a reputable company. As of
today, May 5, 2010, BBB has them Rated F. BBB description
of Rating F is We strongly question the company’s
reliability for reasons such as that they have failed to
respond to complaints, their advertising is grossly
misleading, they are not in compliance with the law’s
licensing or registration requirements, their complaints
contain especially serious allegations, or the company’s
industry is known for its fraudulent business practices."
(That is a copy and paste from BBB site.) This Rating
accurately describes my experience with the company. First
off, the person at our company that talked with someone
with a heavy overseas accent never gave authorization for
any charges. Additionally, our representative took the
time to ask three times if there would be any charges of
if there ever would be. Once we discovered one of our
phone lines was being charged $107.95 per month, we
contacted the third part Payment 1 to find out what the
charges represented. They told me they specialized in
search engine optimization so our company would show up
first in search engines. They also claimed that the search
had to include city and state. Well guess what, it you
search for our business including city and state we will
be on the first page because we are the only business that
will fit the search. We have never been shown any evidence
that any service was provided for the fees charged. They
would never provide any type of invoice or bill describing
the charges. I requested a copy of the audio file that
they claimed contained the proof of authorization for
charges. They claimed that a copy of this audio file would
be provided for me within 7 business days. I have just
called them for the 8th time in 7 weeks and they still
have not provided the file. They did once offer to refund
one monthly charge because of the delay in providing the
audio authorization file. I contacted the North Carolina
Utilities Commission and filed a complaint against ZipWeb
for what the commission calls SLAMMING. Our telephone
carrier promptly refunded all charges from ZipWeb.
When i did finally get the audio file, sure enough it had
been edited to only include the agent getting our
representative to say it was ok for them to provide one
month of free service. Total rip off. Call your states
Utilities Commision if you have been charged unfairly as
we were.
We were told your process of quality assurance that three outside agencies review all conversations...really? What three outside agencies review the conversations between your telemarketers and customers? Do they review the entire initial conversation and all of the followup calls? Please provide the name of these agencies as I would like to review their credentials. You spend alot of money to pay three agencies...do you not trust your telemarketers are giving full disclosure to the customers? You mentioned all your 'teams' that followup on the conversation...this is a contradiction to the rep I spoke with as I wouldn't consider an outside third party non-biased agency someone who should be on your 'team'. Conflict of interest...hmmmm?
Does 'no', 'I don't want the service', 'I don't want any charges on my bill' mean we still get the trial period (that we stated didn't want)and then have to cancel even though we told your telemarketers we do not want your service?
We are awaiting a call from your "dispute" team who is going to review three taped conversations from over two months ago to determine whether or not we will be credited $114.95 on our AT&T bill. I understand we are not the first customers to be slammed but hopefully this information will prevent others from the same fate. Your methods are unethical and it's plain and simple theft.
many defendants make deals wherein they do not admit wrong doing, its very common.
I have called your company and I have spoken with them all the years they call and lie to me
so you think all these other people are lying and not you, do you wanna stick with that story?
i assure you that...