They take advantage of people during a crisis

On April 14, 2009 I bought a package deal (flight and hotel) from Orbitz.com.  Due to the CDC and US government warnings I contacted Orbitz on 4/30/09 to cancel and ask for refund.  Orbitz promptly refunded my hotel money and told me Continental was not giving refunds. I contacted Continental on 4/30/09 at 7:35pm and they refused to give a refund but offered to give me a credit for less than half my money spent if I used it within a year.  I asked to speak with a manager and a fellow named "Tony" told me my money would not be refunded and the CDC was "just a recommendation" and "they have a vaccine now" for the swine flu.  I informed him he was an idiot and I was following the recommendation of the CDC instead of "Tony" of continental.  I asked for his identifying number and he told me it was "SB" and that he could not help me.  I informed him I had a pacemaker and was not going to ignore the governments recommendations.  I feel that Continental is wrongly using this disaster to profit (keeping money for services not given or giving fraction of money within a year).  I an likely not able to take a vacation within the year.    I would like all my money refunded minus a service fee.  No US business should profit off of this disaster.