Not Stand By Policy

I have a oil leak from pump.and have water leak from water pump.they are claiming that its typical ware and tare.This is Service Failure On Consumer Direct Warranty Services.Normal ware is oil change,lights,tuneup, but leaks is a failure of a part and water pump is shot.how can you justify this problem is normal ware?I paid $3,500. for extended warranty for what?I ask the rep well if i did't put extra oil in to get to Ford Dealer and I blew my engine would they stand behind that?well possibilty is is what she reply?I ask her what exactly does this company stand behind?anything that is not normal ware.which is?she would never give a direct anwser.Do they make up there own stipulation as they go along?I like atleast waterpump or reinburst of my $3,500.they have done nothing for me nor my truck other than ID card.