Terminate Contract

ComplaintsFitness CentersBally Total Fitness

Complaint

0
Rolando Balolong
Country: United States
I informed Bally total Fitness that due to my current condition: salary and allowances reduced by my employer by 30%, I can not anymore afford to pay my monthly bills with Bally. Hence I informed them to terminate my contract immediately.

I received an email from them that it is not a valid reason and contract can not be terminated.

Please help.

Comments

  • 0
    megg
    Bally Total Fitness is the sleeziest company I have ever come across. They literally steal money from people whenever they can. They send bills after you are done with your contract just to see if you react.  If you don't they begin the charge your credit card again.  This is what happened to us.
    I took out a 2 year membership on mother's day, it was a special, in 2007. We signed the 2 year contract and nothing was said or mentioned about membership cancellation procedures once the contract was up for renewal.  We paid the remainder of our last payments and told them that we are canceling our membership at the end of the 2 year term, and are not interested in extending the contract. The people of Bally would take care of it.  We didn't hear anything from them until they started the charge our credit card again beginning in  June through December 2009, total amount $266.00.  They are now telling us we did not send them a termination of the contract. I'm going to contact our local tv ombudsman to see if we can get this company to stop with their sleezy practices. Anyone else having similar problems let me know.
  • 0
    tj
    http://www.oag.state.tx.us/oagNews/release.php?id=3350

    "Tuesday, June 8, 2010

    Attorney General Abbott Charges Fitness Center Operator With Unlawfully Deceiving Texas Customers
    Bally Total Fitness Corp. mailed fake bills to former members

    AUSTIN – Texas Attorney General Greg Abbott today charged Bally Total Fitness Corp. with unlawfully attempting to mislead its former customers into paying “past due” membership fees they do not owe.

    Bally Total Fitness Corp., based in California, operates 24 fitness centers in and around the Dallas, Houston and San Antonio areas. An investigation by the attorney general’s office revealed that between summer 2009 and March 2010, Bally mailed more than 11,000 misleading “past due” notices to former members in an attempt to encourage them to rejoin their former gym. The notices created the false impression that former members had outstanding dues that needed to be paid.
    ..."
  • 0
    JG
    My friend talked me into getting a FREE 2 week membership with Ballys in 2007 because she was a new member. I went and of course they tried to talk me into a 2 year contract, I was reluctant but they told me they would give me one month to decide if I liked the gym. I just had to go 11 times within that one month period, then I could cancel if I wanted to or I would be binded into the 2 year contract. Well on my 10th time of going the machines were down and we couldn't swipe in we had to sign a paper with our name and membership number so I did. I went my 11th time and then called to cancel. They told me my membership number showed I only went 10 times. I explained the story to them and they said they would contact me and not to do anything untill I heard back from them. I never did so my month was up and I assumed all was ok. Now it's 2011 and I got a summons to go to court for the money I "owe" them!! This is crazy! I'm trying to contact ballys now and see what I can do but I will NOT pay them 1200.00 because I called to cancel that contract! And I will see them in court.

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