phone calls

ComplaintsCollection AgenciesPortfolio Recovery Associates

Complaint

+1
Thomas Blixa
Country: United States
This company calls me several times a day each time from a different number saying their trying to collect a debt for Capitol One. I have told them several times that if I had the money I would pay it. They simply refuse to listen! I have blocked every number that they have called from .........up to this date and will continue to do so.

Comments

  • +1
    wow
    tj,  you must be busy,  you have not posted yet......
  • +1
    Sarah C.
    | 1 reply
    These crooks went after me about 18 months ago.  They were looking for smeone else and got my number out of the phone book.
    • +1
      tj replies to Sarah C.
      If they come back, file complaints with FTC, and get an attorney.
      You can find a consumer attorney in your state through www.naca.net
  • +1
    Sarah C.
    | 11 replies
    I just checked my records, and these crooks came after me twice about 6 months apart.  They were looking for two different people.  Portfolio Recovery Associates has the distinct honor of being the only collection agency to go after me for two different people.  I get a lot of calls from debt collectors looking for all sorts of people.  I don't know any of them but they all have my very common last name.
    • +1
      tj replies to Sarah C.
      | 10 replies
      It might make more sense for you to just systematically pass off these FDCPA violations to an attorney, giving him a steady stream of business, rather than keep putting up with regular harassment.

      You sue a few, and there are companies that sell lists of litigious consumers to the collection industry so they can reduce their exposure to risk.  It might reduce your problem.

      You might want to talk to a consumer attorney. You can find one in your state through www.naca.net
      • +1
        Sarah C. replies to tj
        | 9 replies
        tj, I don't need an attorney.  I have received so many calls from so many different debt collectors that I have developed my own special way of dealing with them.  I suspect that, for the most part, all these creeps wish that they had never called me in the first place.
        • +1
          tj replies to Sarah C.
          | 8 replies
          That's fine if you like that sort of thing, but If you want to get on with your life, and it's becoming a continued annoyance, you might assess your situation to see if you can throw the costs back on them, since that appears to be all they understand.

          These guys set up a "production line" to harass and deceive, all fueled by the money they collect, but dependant on the tolerance of the rest of us for their antics.  It works for them, because their violations cost them nothing, and result in higher profits.

          To shift the equation, you must do so in a cost effective manner, just like they decided to operate illegally by assessing the costs and risks, and concluding that abuse, harassment, and deception pays, even if it is illegal.

          Shift that equation, and they have incentive to change, at least with respect to how they affect you.
          • +1
            Sarah C. replies to tj
            | 7 replies
            I LOVE harrassing them.  And it doesn't cost me anything beyond the occasional postage stamp.
            I'm an elderly retiree, and dealing with debt collectors has become my hobby.  It keeps my brain active and also keeps me from getting bored.
            Not to mention the fact that it definitely makes life a lot more interesting.
            Thanks for your advice.  I do enjoy reading your posts.
            • +1
              tj replies to Sarah C.
              | 6 replies
              I must have a similar hobby.

              People who lie and cheat have created the game called "catch them at it".
              • +1
                Sarah C. replies to tj
                | 5 replies
                Indeed!
                tj, BTW, Portfolio Recovery Associates hasn't called me in over a year.  They wouldn't dare!
                • +1
                  tj replies to Sarah C.
                  | 4 replies
                  If you can track down logged violations 6 months ago, you keep good systematic records.
                  You should meet Diana Mey.

                  http://www.dianamey.com/
                  http://abcnews.go.com/US/va-woman-fights-coll ... ref=abc-fb-recs

                  PRA would be wise not to mess with either of you, but should their judgement slip, get an attorney.  It's what they understand best.
                  • +1
                    Corrected link replies to tj
                  • +1
                    Sarah C. replies to tj
                    | 2 replies
                    tj, Thanks for the link.  I've never been called anything obscene but one debt collector did call me a liar.  I keep phone logs and used them to prove to one debt collector that they had indeed called me when they denied that they had.
                    • +1
                      tj replies to Sarah C.
                      | 1 reply
                      Their whole industry is infested with liars, not only from these bottom feeders who just make up stuff, but also even in the so-called "legitimate" national collection agencies, who are just more "refinded" at gaming FDCPA.

                      As the defaulted accounts from the last recession start working their way down to the pennies-on-the-dollar fly-by-nites, we can expect the 90% of U.S. consumers who actually pay their bills to be increasingly harassed by these liars and cheats, since they don't really care who they extort, only that they have some excuse when they are caught.  The "accidental" erroneous collection is what is keeping their doors open, and depends on the rest of us tolerating their abusive antics.

                      These collection agencies don't perform some "important economic function" like they claim, since debt portfolios sold for pennies on the dollar will never bail out a foolish bank.  They just feed on the perverse economics of worthless "assets" whose only real value is as props in phone extortion cons.  In the absence of tolerance for lies and deception, if they paid for their many violations, this "debt" would have a negative value even if given away.
                      • 0
                        tj replies to tj
                        Correction:  "refined"
  • 0
    Sherry C
    | 1 reply
    Portfolio Recovery is going to make me lose my mind! They call off and on all day long, every single day. They say I had a credit card debt from the year 2000. If I did have such a debt which I don't recall ever having a Capitol One card, isn't the statutes of limitation of such that they can't collect anyway?
    • 0
      tj replies to Sherry C
      In particular, with PRA you should contact an attorney.

      Based on patterns of complaints, as well as some court filings by legal aid attorneys, it appears they are attempting use a strategy of  gaming the legal system to tag anyone they can with really old and often erroneous "debt", up to and including suing on out of statute "debt".

      Part of their strategy appears to be continuous phone harassment, in an attempt to get some small token payment they can claim reset SOL, after which they sue.  Many consumers report never receiving any required FDCPA "g" letter, suggesting they are deliberately avoiding notifying consumers of their right to dispute and request validation, or maybe just sending letters to old addresses, using as cover, the pretense that they don't "know" if the calls reached the alleged "debtor" unless and until the consumer provides identification.  That would be consistent with the above harassment and SOL reset legal strategy.

      Their very apparent "incompetence" shows indicators of design and planning.

      You may not recall having a Capital One card, because you never had a Capital One card.

      Want to find out safely what's going on?  Call Capital One's fraud department, and ask them directly if any accounts show up under your name and SSN.  Even if they sold it off, they will still have information in their records.

      If something shows up, under your name and SSN, but at some address you never lived at, then you have "id theft".

      If nothing shows up, you know PRA is playing "tag".
  • 0
    Kevin L.
    | 2 replies
    T.J.
    You seem very knowledgeable on this JDB.  I too am receiving countless calls from them AFTER sending a cease & desist letter CMRRR last year.  I made the mistake of answering one of the calls and told them that I have a signed receipt from them and they just royally screwed up by continuiously calling and if there was 1 more call I would seek legal action.  My question to you is, do you know of an attorney via NACA that stands out above any others?  There are so many listed.  Do I need to find someone close to home or just someone in my state?  Thanks in advance.
    • 0
      tj replies to Kevin L.
      I cannot make any particular recomendation on specific consumer attorneys, although I do sometimes come across various ones in articles on particular cases.  Some attorney websites indicate that they specifically practice in this area of law. Also note that I am not an attorney, so you should verify all information in a manner appropriate to protecting your interests.

      As general background, FDCPA allows you to sue in "any appropriate United States district court without regard to the amount in controversy, or in any other court of competent jurisdiction", which would generally include any state or federal court in whose jurisdiction you live, since the "damage" in violation of FDCPA is done where YOU live.  Because of that wording in FDCPA,  that court has jurisdiction to make a decision binding on the debt collector, even though they are in another state.

      For example:
      http://www.ftc.gov/os/statutes/fdcpa/fdcpact.shtm
      "...
      (d) An action to enforce any liability created by this title may be brought in any appropriate United States district court without regard to the amount in controversy, or in any other court of competent jurisdiction, within one year from the date on which the violation occurs.
      ..."

      As there is no requirement that you sue in your adversary's state, you might, therefore choose, for your own convenience, a competent attorney or law firm who appears to practice this type of law, perhaps in a reasonably close metropolitan area.

      Since FDCPA and FCRA allow courts to award attorney fees if you win, attorneys who practice in this area of consumer law often take cases on contingency, and often advertize that on their websites.  Being represented by an attorney already experienced in this area of law may both increase the likelihood of recovering damages under both state and federal law, but may increase the incentive for defendant to settle quickly.  There are a number of attorneys who have built practices on FDCPA and FCRA cases, sometimes as an adjunct to consumer protection, consumer debt settlement, and personal bankruptcy practices.


      One law firm, Barry and Slade, runs a periodic "FDCPA bootcamp" to train other attorneys practicing in this area, and a number of their "graduates" show up in connection with some notable FDCPA cases. Pete Barry might be able to put you in touch with attorneys who have been through his training course.  There is also a company selling lists of "litigious" consumers who sue debt collectors, and tracking attorneys who specialize in FDCPA cases, so that debt collectors reduce their risk.

      You might also look for an attorney who has already sued  them.  Although you could find this through a Pacer account, you can also search on justia.com, find other FDCPA or FCRA cases against them, then for those cases in your state, dig down to find the attorney representing the plaintiff.  If this is a search of federal cases, then you will find attorneys qualified to represent plaintiffs before federal district courts.  you can check out attorneys through their state bar websites, and find out how long they have been licensed to practice law, what school they went to, and whether there have been any state bar actions against them.

      For example, recently they appear to be running about 2 new federal FDCPA cases per day, which is quite high for even a large debt collector.
      http://dockets.justia.com/search?query=Portfolio+Recovery+Associates

      Also be aware that there may be TCPA class action cases against debt collectors who use robodialers and continue calling "erroneously".  If I remember correctly, Mathews Law Group, in California, filed a number of class action TCPA cases against several debt collectors with many complaints of robocaller harassment.  Several other law firms have filed similar lawsuits based on TCPA violations for calls to cell phones.
    • 0
      tj replies to Kevin L.
      Based on the pattern of other complaints, repeated phone harassment is showing up with few reports of receiving any "g" letters.  Their collection tactics are consistent with using repeated phone harassment, pretending they haven't yet received any identified answer, as a tactic to provoke their targets into either "admitting" its their debt or making some small payment, after which they use that as the basis to claim "SOL was reset" so they can sue.  

      These are tactics designed to evade disputes and validation requests, to solve the problem of collecting on really old debt for which documentation may be unobtainable or for which they don't want to pay.  It appears that ignoring requests to cease calling may be part of this strategy, and that the same response spills over into how they handle "erroneous" calls to the wrong people.

      You sent a cease communications letter, CRRR, notifying them to stop calling your phone number.

      You have proof they received it.

      Log all their calls, and when you answer tell them you notified them to cease calling, logging that you told them so.

      You've played by the book, and it's clear they expect you to continue to do nothing, just like most consumers they harass.

      Go find an attorney.

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