deactivation of fun zone service
Complaint
rajinder
Country: India
sir, my mobile number is 9996294817. since last more than 20 days Rs.10 are being deducted from my account on account of fun zone WAP service. I sent message to your company twice but service is still not de-activated. please de-activate WAP fun zone service. I do not want to continue
Comments
my mobile number is 9810181892. since last few days Rs.1 are being deducted from my account on account of fun zone WAP service. I sent message to your company twice but service is still not de-activated. please de-activate WAP fun zone service. I do not want to continue.
My mobile No. 9963847808 immediatly deactivate please
Had same problem but later discovered that http://igmobi.com is not a subscription. In fact in the beginning of the message it talks about the service for which the amount is deducting.
This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
Regards,
Mohsin Khan
Airtel Customer Service Team
This is to inform you that your concern has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. We are restricted by the absence of your contact details. Please write to us at airtelpresence@airtel.in with your contact details (address and landline or mobile phone number).
We assure you that we are committed to resolve the issue to your satisfaction.
Regards,
Mohsin Khan
Airtel Customer Service Team
I would like to inform you that your concern listed on 09th Febuary, 2009 has been resolved.
Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in
Regards,
Mohsin Khan
Airtel Customer Service Team
I would like to inform you that your concern listed on 12th Febuary, 2009 has been resolved.
Should you have any queries please contact Airtel customer service at 121 or write to 121@airtel.in
Regards,
Mohsin Khan
Airtel Customer Service Team