took money , when product was not ordered
Complaint
Luis Bella
Country: United States
after canceling account 3 months latr they charged two times for product not ordered. they have yet to give back my money of $160.00 they are very low and should get deported to a far away place.
Comments
https://complaintwire.org/Complaint.aspx/OiT8Vg9YvQCk5gjMR05pCg
They have been engaged in deceptive marketing of a range of products, from coffee to posters to magazines, for years. They have recently been reported to have "reactivated" old cancelled accounts, resulting in a new wave of complaints of unauthorized charges.
Recent messages on their various websites indicate they may be shutting down, so do NOT depend on contacting the company to get your money back.
Dispute fraudulent charges through your bank, and close your account due to fraud to prevent additional fraudulent charges.
Be sure to dispute through your bank immediately, since then your bank can reverse fraudulent charges under FRB Reg. E for debit cards or checking accounts, or FCBA for credit cards.
File complaints with FTC, the Illinois Attorney General, and www.ic3.gov
http://www.illinoisattorneygeneral.gov/pressroom/2010_02/20100217b.html
If you lost money due to unauthorized charges, file a complaint with the Illinois Attorney General, but still make sure you dispute any charges through your bank immediately, since if the company turns out to be insolvent, bank disputes within 60 days may still push the loss back on this company's payment processor and retrieve your money.