My mobile Internet charges are deducted from my main balance instead of GPRS balance
Complaint
R.BASKAR
Country: India
I am using two airtel connection in a dual Sim card mobile(Lenovo S920).
Among two i have 3G GPRS account in Sim 99529 64323. Whever i use internet , the charges are getting deducted from Main balance & not from GPRS account.
I want a solution to resolve this issue..
Regards ,
R.Baskar
0-99529 64323
enconconcepts@gmail.com
Comments
This is with reference to your post dated 20 May 2014. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.presence@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.presence@in.airtel.com
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This is with reference to your post dated 20 May. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.presence@in.airtel.com
Regards,
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
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