Face Cream

Feb.4,2012 I ordered the creamit cost 39.95,I didn't read fine print so they sent me another box.I sent it back but they charge my bank card 48.94 so I called and told them to refund me,they did but only 39.95 then turned around and charged .15 so what the heck is going on.I want my 9.04 refund this is not right at all help me.My number is 740-851-4143 Thanks