unauthorized debit from my acct.

ComplaintsInternet Scams777 club cs

Complaint

0
amanda
Country: United States
They took out 49.99 and I filed a refund request and was supposed to be in my bank today and when it wasn't I called and a lady told me that it would be 7 to 10 days when the email states 3 to 4. I called and reported them but they act like they don't even care!! They cost me 120.00 from od fees!!!! I will be highly pissed if my money is not returned!

Comments

  • 0
    tj
    Immediately contact your bank to dispute fraudulent charges, and close the account due to fraud to prevent additional fraudulent charges.  Follow up with a written dispute or fraud affidavit sent to your bank's dispute address from your statement.

    File fraud complaints with FTC, your state Attorney General, the Arizona Attorney General, and at www.ic3.gov

    Do NOT trust any cancellation or refund promises, as such scams will say anything to delay you past the 60 day FRB Reg. E or FCBA dispute periods during which your bank can just yank back their stolen money.  Dispute with your bank, and follow up with a written dispute or fraud affidavit sent to your bank's dispute address from your statement.

    Do NOT use checking accounts, debit cards, or check cards  for any payments to anyone you do not know and trust.  Limit their use to payments to trusted creditors such as rent, mortgage, utilities, etc.  Use only credit cards for retail or online payments, as the fraud protections are stronger and it its less disruptive to block credit card numbers when fraud occurs.
  • 0
    tj
    Are these charges connected to a telemarketing call, a "discount offer" on calling some order number, an online purchase, or don't know?

    What online merchants did you provide account information to before these charges showed up?  Do you believe they transferred your account information to this company without your authorization?

    Were you presented with some pop-up "discount offer"?

    Did you apply for an on-line "payday loan"?

    Did charges occur despite rejecting (unchecking) some "discount offer"?

    If you provided you account information through a website, and unauthorized charges followed, what was the URL of the website?
  • 0
    Carol
    TJ is right, you must file a dispute of the charges with your bank as soon as possible, and close your accounts and open a new one. These scammers took 49.99 from me on 12/16 and my bank got that money back FAST. Do not waste your time with that 77Refund, go directly to your bank to file that dispute and also file a report with the IC3.gov. I will never do any more transactions online again. Good Luck to you all
  • 0
    scott
    I had the same thing happen to me. I contacted my bank and placed a unauthorized withdrawal for and the bank returned my money within a day
  • 0
    DC
    At least I am not alone. It seems that I have inadvertently joined a select group that have been scammed by the 777 Club. Nothing new to add, as everything described by others is exactly what happened to me.  Their 'refund specialists' must have a script that they follow when talking to irate victims that want their money refunded.

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