Did not order this book!

Complaint

0
Aileen Edgington
Country: United States
I did not order the cookbook, Gluten Free.  Received it today.  It is unopened and I will return it as soon as I learn how to return postage free.  I will not pay the $15  that was billed.

Comments

  • +2
    Nimrod
    You do not have to return the book.  And if you do want to return it, as long as you have not opened it, you can do so without having to pay postage.
    According to U. S. Postal Service regulations, if you are shipped something via USPS that you did not order you are not obligated to pay for it and may consider it as a gift.
    Quote:
    Do I Have to Return Unsolicited Merchandise Received in the Mail?
    If a company sends you a gift in the mail, but you did not request it, the item is yours, and you are under no obligation to pay anything (regardless of the mail class).
    You, the consumer, may only legally be sent two types of merchandise through the mail without your consent or agreement:
    • Free samples which are clearly and conspicuously marked as such.
    • Merchandise mailed by a charitable organization that is soliciting contributions.
    And in these two cases, you can consider the merchandise a gift if you wish. In all other situations, it is illegal to send merchandise to someone, unless that person has previously purchased or requested it.
    If you do not wish to pay for unsolicited merchandise or make a donation to a charity sending such an item, you may do one of three things (in each case, by law, you have no obligation to the sender):
    • If you have not opened the mailpiece, you may mark it "Return to Sender," and the United States Postal Service will return it with no additional charge to you.
    • If you open the mailpiece and do not like what you find, you may throw it away.
    • If you open the mailpiece and like what you find, you may keep it for free. In this instance, "finders-keepers" applies unconditionally.
      • Furthermore, it is illegal for a company that sends you unordered merchandise to follow the mailing with a bill or dunning communication.
    If you are aware of violations of the federal law prohibiting the mailing of unordered merchandise, or if you have personally had difficulty with such items--especially if you are sent statements insisting on payment for the merchandise--you should contact you local postmaster or the nearest Postal Inspector.
    Note: These rules are codified in Title 39, United States Code, Sect. 300.
    What Options Do I Have Regarding Unwanted / Unsolicited Mail?
  • 0
    L. Harrell
    | 1 reply
    I did not order BH&G Christmas From the Heart.  I want to return it but do not feel as though I should have to pay for the postage.  I can not reach anyone by phone to discuss the problem.  Please send instructions on returning the book postage paid by you.  Thank you for your assistance .  L. Harrell
    • 0
      martha whitrock replies to L. Harrell
      i would never order a baking only cookbook... i want a return label asap.. please see that i receive one soon
  • 0
    Anne Trawick
    I sent a message that I did not want any more of your hardback cookbooks, Yet Sunday Night Suppers was sent anyway. It is unopened and I do not want it.  I will happily return it, but will not pay the postage.  Please advise.
  • 0
    Betty Foshee
    I did not order the Southern Living 2022 Christmas with SL book.  Please advise how to return it, postage paid by Meredith Books.  Please DO NOT send any more of your books.
  • 0
    Jan White
    I also did not order BH&G Christmas From The Heart.  Also, send instructions on how to return it postage paid by you.  Thank you.
    Jan White
  • 0
    Debbie Myrick
    Do not send me anything.
  • 0
    D Cooper
    I received BH&G Christmas from the Heart,, but, did not order it.  Please let me know how to return it without paying postage for the return.  Thanks.

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