DECEPTIVE ADVERTISING & UNAUTHORIZED CHARGES
Complaint
KENNETH EASTER
Country: United States
WAS SENT, SUPPOSE TO BE FREE, COFFEE AND WAS CHARGED $25.00 FOR THE FIRST
TWO 12 OUNCES PACKAGES (UNAUTHORIZED CHARGE), THEN FOR THREE DAYS IN A ROW, RECEIVED TWO MORE PACKAGES EACH DAY, TOTALING SIX MORE PACKAGES
(12 OUNCE), AND WAS CHARGED (UNAUTHORIZED) $38.95 FOR EACH PACKAGE.
UNAUTHORIZED CHARGES OF $141.85. WAS TOLD I COULD NOT SEND BACK THREE PACKAGES, BUT COULD SEND ONE PACKAGE. I MAILED ALL BUT THE FIRST PACKAGE
WHICH WAS OPENED AND WAS CHARGED $25.00 FOR THIS ONE. I HAVE NOT RECEIVED CREDIT ON MY CHARGE AS OF 6-30-09, FOR THE OTHER THREE PACKAGES TOTALING $116.85. THIS IS TOTALLY UNACCEPTABLE AND SEATTLE COFFEE DIRECT IS NOT A REPUTABLE COMPANY TO DO BUSINESS WITH. THE COFFE IS NOT GOOD EITHER AND PEOPLE ARE BEING SCAMED BY THIS COMPANY.
TWO 12 OUNCES PACKAGES (UNAUTHORIZED CHARGE), THEN FOR THREE DAYS IN A ROW, RECEIVED TWO MORE PACKAGES EACH DAY, TOTALING SIX MORE PACKAGES
(12 OUNCE), AND WAS CHARGED (UNAUTHORIZED) $38.95 FOR EACH PACKAGE.
UNAUTHORIZED CHARGES OF $141.85. WAS TOLD I COULD NOT SEND BACK THREE PACKAGES, BUT COULD SEND ONE PACKAGE. I MAILED ALL BUT THE FIRST PACKAGE
WHICH WAS OPENED AND WAS CHARGED $25.00 FOR THIS ONE. I HAVE NOT RECEIVED CREDIT ON MY CHARGE AS OF 6-30-09, FOR THE OTHER THREE PACKAGES TOTALING $116.85. THIS IS TOTALLY UNACCEPTABLE AND SEATTLE COFFEE DIRECT IS NOT A REPUTABLE COMPANY TO DO BUSINESS WITH. THE COFFE IS NOT GOOD EITHER AND PEOPLE ARE BEING SCAMED BY THIS COMPANY.
Comments
$39 for 12 oz. of coffee?
They get consumer account numbers with their teaser offer, then pile on overpriced charges as fast as they can.
Contact your bank immediately to dispute the added fraudulent charges and close your account to prevent future such charges. File a mail fraud complaint with the U.S. Postal Inspector (same law applies even for shipment by common carrier), and also file a complaint with your state Attorney General.