That the company I work for owes money.
Complaint
Doyle Wasa
Country: United States
I have received phone calls from the YRPO as well as ACA collections about some yellow pages add that I supposedly accepted. I am not authorized to make any financial decisions and did not authorize this bill or account. Now they say the have me on a recording stating I did authorize it. Please help me out here.
Not sure what I need to do next to proceed.
Not sure what I need to do next to proceed.
Comments
A number of complaints report the recordings appear to have been edited or doctored, probably from calls "to verify your information", which are then fraudulently misrepresented as "authorizations". This has long been a common pattern of fraud for "business directory" scams, and every few years, FTC or some Attorney General goes after them in another crackdown.
ACA Recovery appears to be specializing in "debt collection" for fraudulent telemarketers, since having taken on two such "clients" (RYPO for over a year), and employing the same deceptive "recording" talk-off, while receiving numerous fraud complaints, clearly they must know this "debt" is fraudulent.
RYPO appears to be connected with some scamming Canadian telemerketers in the Montreal area. Two Attorney's General have force settlements on them. They are prohibited from doing any business in North Dakota, as a result of sending fraudulent "invoices" to ND businesses. See their BBB report.
Numerous complaints:
https://complaintwire.org/Complaint.aspx/ocbgPRSIQAD4ogjMKixQeg
https://800notes.com/Phone.aspx/1-866-689-5084
First send a dispute to the debt collector, ACA Recovery. Send it certifed return receipt requested, for proof of delivery. Indicate you never agreed to any such listing or charges, and that you are filing complaints with the authorities.
In addition to filing complaints with FTC, you would be wise to also file complaints with:
1) Your state Attorney General, since Attorneys General often respond faster to systematic fraud attempts against their fellow citizens and state residents than FTC.
2) The New Jersey Attorney General. ACA Recovery is located in New Jersey.
3) The U.S. Postal Inspector, for investigation of mail fraud, since it appears that the debt collector is aware of the fraudulent nature of the "debt" for which they just sent a "collection letter" through the U.S. Mail.
4) www.ic3.gov
5) You regional FBI White Collar Crime unit. That has been the part of the federal government that has assisted in investigation of similar fraudulent telemarketing operations, and they should be made aware of "legitimate" companies who are assisting fraudulent ones.
IF YOU HAVE ALREADY PAID BY CC, CALL AND REVERSE PAYMENT.
IF YOU ARE BEING HARASSED, CALL YOUR LOCAL POLICE WITH A COMPLAINT. THE LOCAL POLICE WILL CALL THESE GUYS.
ACCREDITED COLLECTION AGENCY IS IN ON THE SCAM, THEY CAN DO NOTHING TO YOUR CREDIT.
ALL MONEY MADE BY RYPO IS SENT BACK TO PAKISTAN TO FUEL THE AL-QAEDA.
RYPO CONNECT (Written on Door) REGIONAL YELLOW PAGES ONLINE
1425 Rene Leveques West*
Montreal, Quebec Canada
4th floor - Suite 402
Calls made from Montreal* and Pakistan.
*Building: http://www.imtl.org/montreal/building/Hotel-Ford.php
-----------------------------------------------------------------------------------------------------------------------------------------------------
Regional Yellow Pages Online - Script
May I speak with the Office Manager please. . .
Hi, my name is - -. I am calling with the Regional Yellow Pages. I am calling regarding your request that you made about three months ago, that you want to remove your listings from our database and cancel all your future listings. Is that correct?
YES/NO
Yes = Closer. No = Opener
An opener means you do not want to cancel and will be charged the $479.95. This rarely happens so it will be mostly a Closer.
Closer
Alright - What I will do today is that l will close your account and provide you with a cancellation file # and also, we will send you a Letter of Closure stating that the account is permanently closed with us, which means that we will not be contacting you for any renewals or updates, and we will also put it on our do-not- call, do-not-renew list, OK.
Since the listings were started in - - they will expire in - - and will be purged from our database.
You will also receive the balance of the invoice, which is $ 479.95 and the invoice will be marked FINAL on it.
Do you use purchase order numbers down there or should we just mail this invoice to your attention?
Alright, and the address we have on file is - - OK and your name is- - ? And position - - . Are you authorized to approve and accept this Final Invoice for your Company? (Must be Yes)
OK someone from my Quality Control Department will give you a call later on today and will confirm the mailing address and provide you with your file number.
Anything else I can do for you today?
Thanks for your time and business, and have a great day.
------------------------------------------------------------------------------------------------------------------------------------------------------
AMERICAN COLLECTION COMPANY INVOLVED IN THE CROSS BORDER SCAM
ACCREDITED COLLECTION AGENCY
76 N MAPLE AVE STE 141
RIDGEWOOD, NJ 07450-3212
USA
800 356 3713 fax: 201 670 8272
http://www.acarecovery.com/
1-800-356-3713
rhascup@acarecovery.com
accounts@acarecovery.com
If you are having problems with this entity, including harassing or deceptive sales or collection calls, or attempts by ACA Recovery to collect on their bogus accounts, contact FTC.
"FTC v. 6253547 CANADA, INC., No. 1:09-CV-01211 (N.D. Ohio)
Parties: 6253547 Canada, Inc., d/b/a Thompson Hill Publishing, The Official
Yellow Pages, and The Oyp Group
Opus Media, Inc.
Karl Garon
Claude E. Berthiaume
"