Worst Customer and Pending Bad Repair

I have been on the chatline with Maytag customer service for two days trying to enforce my warranty which expires next week.  My washer flooded my kitchen over the weekend and I contacted Maytag to schedule the repair under the warranty.  First the woman, Aisha B, looked up my registration and confirmed that I was who I said I was, that my address and phone number had not changed and told me that according to records the washer was purchased on 2/7/2011. So whats the problem? First they wanted the model and serial numbers. I realize that this is important information in determining what machine needs what repairs, except there was not one sticker anywhere on my washer! Aisha B said that the technician would not perform the repair if the MANUFACURER DID NOT INSTALL THE MODEL INFORMATION PROPERLY ON THE MACHINE. As if I had any control over the placement or lack there of proper id for the washer. This was followed by a request for proof of purchase. I explained that I moved and misplaced but i would have it emailed to me from the original purchaser.  I was told that unless she could verify the proof of purchase and the date of purchase she could not schedule the repair under the warranty. This is despite the fact that not 5 minutes ago she had just read this information from her computer! I asked her why would I register someone elses washer under my name and address?  She didn't care. I told her I would have the receipt emailed the next day and she stated that regardless of the date I requested and scheduled the repair if the actual repair took place after the expiration date of the warranty it still would not be covered! I told her that makes no sense, I have no control over your scheduling issues. If you can't honor the warranty if the repair is made after the expiration date then i need a date prior to that. I am entitled to the terms of the warranty and intend to use them. Aisha B again that without proper proof of purchase and purchase date, without proper tags on the washer and if the repair takes after the expiration date, it would not be covered.  I disconnected from her and reconnected with another represented who told me that some of the information Aisha B gave was incorrect. i can schedule the repair, get the receipt and email it or submit it through the chat and regardless of when the repair was actually done the warranty would still be honored. But this person couldnt be sure what effect the lack of proper tags would have on that. My third re-entry into the chat was no better. I located a copy of the receipt in my email and contacted the chat again. And an almost amazing thing happened! This woman again confirmed all of the information Aisha B recited last night and was prepared to schedule the repair without even asking about proof of purhchase. now get this this woman Jennifer O was willing to schedule the repair, verify that it would be covered under the warranty even if it was after the expiration date because I had called and arranged the appointment before the expiration date AND she was willing to have the missing manufacture tags replaced. I had to ask her three times to review the email and confirm that I had the correct receipt for the technician. Then I asked if the technician in the course of repairing the washer had to remove the drainage hose could he either replace it with a longer one or add an extension because according to lowes at the time of installation the hose they installed was supplied by the manufacturer not them.  Well Jennifer stated that since he was only there to repair the leak and installation is not covered under the warranty i would have to PAY FOR HIM TO REPLACE THE WRONG HOSE WITH THE CORRECT HOSE MYSELF, even if he removes it!  I told her that she needed to ensure that the technician absolutely did not remove the drainage hose from the back of the washer during his repair because if he removes a part that is obviously the wrong part and then replaces the wrong part after his repair I would file a complaint every single place I possibly could.  Why would a "repair technician" remove a part, determine that it is the wrong part, and then put it back! That is like a mechanic repairing the axel of a car and discovering the brakes are bad but since he is only there to repair the axel he replaces the bad brakes after fixing the axel! But he was going to be able to replace the missing manufacturer tags though!  This entire process took at least 3 hours and two days. To date Maytag/Whirlpool is the absolutely worst company I have had to deal with right after Sears and ahead of AT&T.