Maytag dependability Plus
Complaint
Fred
Country: United States
I bought a Maytag frig at 2005/9 and also the extend warranty. In 2008/5, my frig got problem and I called Maytag for services. I couldn't believe that they asked my for receipt but they could locate my name, address, both phone numbers, serial number, and model. They could even found my previous services date and issue. I had service called during the first year. Now, they said they couldn't and refused schedule service for me since they need to update the price of my frig. Why they need the price for my frig? I don't think this is important and the most important that I have purchased the extend warranty and now they don't and refused to honer the service. How can such a big company do this scam. You paid the service and they refused. My extended service end on 9/24/2009. They located all my info and not honer the service. Can anyone tell me what to do?
Comments
Thank You
Bernice Eaddy