False Pricing
Complaint
Dana
Country: United States
While searching on the internet, I discovered a bathroom vanity from Luxury Homes.Com at a price of $441.60. When I clicked the link, the cost of the vanity went up a hundreds over the advertised price. I became confused with the two different prices and called Luxury Homes.com directly to order the vanity over the phone. I made contact with a male individual named "Moe (ID# 302)" who stated that he could not sell me the vanity for the advertised price of $441.60, but he would sell it for the up-charged price. Moe stated that the company's IT. department made an error on the website and that even thought it advertises at the $441.60, they will not honor the price. The representative refused to allow me to speak with a supervisor, instead left me on hold for over 10 minutes to come back and say sorry have a nice day.
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