Debit without authorization

ComplaintsHealth & BeautyRX Smart

Complaint

0
Sandy St.
Country: United States
I checked my checking account and saw a charge from RX Smart for $279.99! I contacted my bank and they gave me a phone number for this RX Smart company. I dialed 888.230.1711 and spoke to Linda. She did not say her last name and was very short with me. She said it was a charge for the 18-month prescription plan I signed up for. I never did such a thing.

I said I want my money refunded. Linda said that I will need to fill out a form and send it to them.  I have no idea how they obtained my banking information and how they can operate in the USA using such practices is just beyond me.  

I am also submitting my complaint with the attorney General and FTC.

Here is their information:
RX SMART CARD
4856 32nd. Blvd.
Detroit, MI 48201
888-230-1711

Comments

  • 0
    Kissy
    The same exact thing happened to me. Luckily, I did not have the 279.99 in the bank so it was marked NSF. I got a penalty of $15 for that. I consider myself lucky. I also talked with someone and asked if they usually go around illegally taking money out of people accounts. He told me I signed up for a membership. I said, No I did not. I have never heard of this company and can not afford such things. I told my bank about it and stopped any further attempts....i hope. This is absolutely crazy!
  • 0
    Elsa Ortiz
    Who the heck is this RX Smart? They took 279.99 out of my account without my authorization.
  • 0
    lurline p spears
    i checked my account and $279.99 had been taken out of my account without
    my autorization.  I called the number 18882301711 and the customer service
    rep was very short with me without explaining the information to me. I am very upset that they can take this amount from your account without your
    authorization.
  • 0
    Barbara
    Well, they hit my account on July 3rd right before a holiday.  I just went through a lot of phone calls and paper closing my account.  The only one that has this type of information on me is Countrywide Mortgage.  Anyone else have Countrywide?
  • 0
    Tim
    I have Countrywide with no problems, but my Aunt, who does not have a mortgage, was hit by RX Smart. I've researched this company and they are a total fraud, a total scamming group of thieves. I registered complaints with the Federal Trade Commission, the Pennsylvania and Michigan Attorney General's office and the local bureau of Police. These guys are using the Champlaigne, NY mailing address that has been the previous mailing address of numerous scams (Gov't Money, Lottery, etc.) and the address in Detroit, Michigan has not been validated by the Detroit Fire Dept. I called the 888 number numerous times and spoke with the same urban [***] who gave me a different name each time. I told him of my effort to get this scam exposed and get him and his operators prosecuted to the fullest extent of the law and he balked at it. We'll see...I know these guys are gonna get hit but you gotta register your complaints with the FTC and the Michigan Attorney General's office. Inform them of this website with the same complaints and give them ALL the info. email fyredup@hotmail.com with any questions or info needs.
  • 0
    Megane
    PLEASE HELP! My fiance just called me from work saying $279.99 had been deducted from the account, and if i knew what the charge was for. we've tried calling the number given by the bank several times but its hasn't helped. one girk hung up on us, someone else asked us to give them our info so a supervisor can call us back, and another person basically said "too bad," and they we had signed up for some ridiculous membership. each person hesitated when i asked for their names. we're both very young, full time college students. we REALLY can'y afford this!
  • 0
    Philadelphia
    Go to your local bank branch ASAP and tell them there is an unauthorized debit on your account and they will give you a form to sign.  They will then credit your account and return the electronic debit.  Regulation E protects you as a consumer.
  • 0
    Jason
    Yep, these [***] just hit me too.  I suppose it's time to change my bank account so this doesn't happen again.  I already called the bank and they are "investigating the claim" so I should get my money back.  

    I had this happen with a company that was supposed to be offering sources for  Govt. Grants, and I'm assuming they are related.  I should have changed my account number the first time, what was I thinking?

    Oh well, you live and learn.  Hopefully somebody can track down and arrest these low life pieces of sh&*
  • 0
    seth maine
    The Same Exact Thing Just Happened To My Acct. Yesterday By Rx Smart We Called And They Are Supposed To Refund Are Money But I Am Not Real Convinced That They Will I Will Defintly Be Filing A Complaint With They A.G. They Shouldn't Be Allowed To Be in Buss.!!!!
  • 0
    Darby
    These [***] just did the same to me 7/13/07.  I wish I knew who did this.  $279.99 is a lot to me.  I wish they could find the pricks and just [***] them up!!  America needs to set an example on thiefs and just lock the [***] up and throw away the key.  Serving 2 months in jail for ruining lives is no big punishment.  We are too easy going when it comes to punishment.
  • 0
    Bill in S. CA
    Friday the 13th must have been there best day ever.  While checking my account balances and transactionis online I discovered the $279.99 unauthorized debit to my account as well.  Other than calling my bank and filing a dispute, they gave me the same phone number to contact this company directly, which by all these messages I can see that Linda has no solution for. What else is there to do ???
  • 0
    Pete in PA
    While on our honeymoon out of the Country, a charge was made for the same exact thing. So b/c of these [***] that stole from us we could not enjoy our honeymoon fully! When I finally got a hold of the company they told me that I had subscribed to the same program and as many of you, and I told them to cancel it and give me my money back. That was the last day I spoke to a live person, now it just has vm. They said it would be returned to me in 14 business days. I then contacted my bank and they told me no one contacted them for the refund. I had to go to a branch of my bank and fill forms out there to freeze my account and have it paid back. I cannot believe that there are such jerks to say the least that would rob people like this. Why is there no way to find out how they obtained my account number, name and other information? I've never bought anything via the internet only somthing over the t.v. which probably is'nt safe either. Anyway, this whole thing has made me feel so violated and if I ever found out who or how they did it, I would knock them down at the knees, first and then you use your imagination! I'm sure all of you feel the same way!
  • 0
    VP
    Same thing happen with me guys.... this is crazyyyyyyy any of you have any idea how they got our information .........this is f...........up...We have to do something about this ....
  • 0
    VP
    If u guys don't mind, what bank u guy's are using?????
  • 0
    Andrew Bindner
    There are 3 possible ways this corrupt company is getting  our banking
    information:
    1 - An ACH Operator is Stealing the Info
    2 - An Employee at one of the Check & Deposit slip printing companies
       is stealing the Info
    3 - Using Bank Routing Numbers the crooks are randomly generating
       the account numbers.
    There are far to many banks involved for these thefts to be happening
    due to one bank employee at one bank
  • 0
    L
    I bank at Bank Of the West. I've closed my account and am in the process of filing an Unauthorized Debit complaint hoping my bank will help me.
  • 0
    Lisa
    I'm a Young Chronic pain paitient and live on disability. Worse yet they stole the money from me while I was hospitalized!
    I'm filing paperwork with my bank I doubt I'll ever see the money again. I hope all the people behind this pay dearly for stealing from so many. I was not able to buy prescriptions and food. I barely get by as is. This kind of stuff breaks my heart knowing that so many people are suffering at the cost of thier health, children to feed, rent, bills, etc...  
    Could someone please help me on how to file a complaint with the Attorney General Office, FTC and What Regulation E is? Thank you to anyone who can help me in filing these complaints.
  • 0
    jb
    go online to the michigan attorney general and they have a complaint dept.
    I had to file one for my mother-took money from her also.
  • 0
    Mary
    I too had the same thing happen to me. I was actually told that they were going to refund my money to me, and that a refund had been issued. That was about a month ago. Now the number is disconnected.
  • 0
    BigLib
    They got my elderly mother for 388.00 two months in a row. The people on the telephone are rude and speak in foreign accents. I asked if they were illegal aliens and he did not know what that meant. Then he got very smart with me and hung up.

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