TAKING MONEY FROM MY CREDIT CARD

I went to this website to get a grant to go back to school, they charged me the 2.95 for the download and then the next day they billed me again for 60 dollars. I called and cancelled but they would give back my money. I have tried over and over again to collect my money and speak to the main supervisor, boss, manager but I always get the same response he's in a meeting. This company is ripping off people who really need grant money and nothing's being done about it. It needs to be shut down!!!!!! I think the money they are stealing out of people's accounts is their "grant money". I never authorized for them to take anything but the 2.95 out.