full track service and sub service

ComplaintsTelecommunication Servicesairtel subscription service

Complaint

0
Sofiur Ahmed
Country: Indonesia
I have been facing problems for not able to deactivating the full track service for the last 15 days or so. Every day 5 rupees gets deducted. whenever i called the customer service they deactivated the service but it again renewed the following day and again cuts 5 rupees. i am worried about this problem. If this happens for some more days i will be forced to change operator. I request you to help me in this regard. My mobile #is 9854417784

Comments

  • 0
    airtel
    Dear Sofiur Ahmed,

    This is to inform you that your concern listed on 26 Dec. 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
            

    Regards
    Deepak Mohod
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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  • 0
    airtel
    Dear Sofiur Ahmed,

    This is to inform that your concern listed on 26 Dec. 2011 is been worked upon. We would require some more time to resolve your concern. We assure you that we are committed to resolving the issue to your satisfaction.
    For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence
            
    Regards        
    Rakesh Ranga    
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd    
    airtelpresence@in.airtel.com
        
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    airtel
    Dear Sofiur Ahmed,  

    We would like to inform you that your concern listed 26 Dec. 2011, has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

    Regards
    Rakesh Ranga      
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS

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