Paying bill

ComplaintsOtherBhg/bookpay

Complaint

0
Wendy LaJoie
Country: United States
Can not find and address to send a check to or find  the site which let's me pay online. This is the very worst system I have ever seen. First they send cookbooks not ordered and then have a very bad system on how to pay for it. This better not affect my credit. FIX YOUR SITE!!!!

Comments

  • +1
    If you didn't order it..
    why are you paying for it?  File fraud complaints with FTC, your state Attorney General, and the US Postal Inspector.
  • 0
    Ronna Wold
    | 2 replies
    I received a book in the mail that I never ordered.  I am not going to pay for this as I never ordered it.  Please remove my name from your list.  All the information included on the "statement" aren't valid.
    • 0
      BARB LAWTON replies to Ronna Wold
      Please remove me from your list I told the lady on the phone I do not want any books  Im not paying for this my account 10027597904
    • 0
      loretta crosby replies to Ronna Wold
      I didn't not order this book  I don't want anymore books sent to me. I will not pay for books
  • 0
    Deb Johnston
    I did not order this, account #10030016256, I do not want it and will not return it until a prepaid shipment label is sent to me. Stop this scam, i do not want your items and i am not paying for this.
  • 0
    Loretta Crosby
    You and I both need prepaid labels  acct # 10020666953   Early part of year I did order a cookbook Then I paid for it no acct.  Waited a couple of months and wanted another one this last one was sent not the one I wanted I am sending it back You don't need a pre paid label  they  did sent me another bill  ut not the correct book so back it goes have month to look at it and didn't back it goes hope this helps someone HELP
  • 0
    andrew duffy
    recived bill for book sent to barbara duffy , barbara passed away in 2017.please remove her from your mailing list
  • +1
    Linda Hall
    Got a Quilt book in the mail I didn't order. So no number to call anyone. What's up with that. I don't  plan On keeping it but I do not want to pay to ship back!
  • 0
    Jan
    Got a quilt book I did not order in the mail.  Even if I wanted to pay for it, cannot find site to do it.
    I do not want any more things sent to me that I didn't order.   10032434960
  • 0
    Robin Geyman
    I received Celebrate the season 2023 and attempted to pay for it online. I have never encountered a more difficult way.  Please make this a simple process and I will pay.  It’s not rocket science!  I would like an explanation of why I have to look at numerous sites. I do not plan to ever spend this much time trying to pay a bill with BHG. IF THIS CAN’T BE FIXED PLEASE DO MOT SEND ME ANYTHING ELSE I NEED TO PAY FOR!
  • 0
    Susan Anderson
    I keep receiving books that I did not request or order.  I am refusing to pay for any more books sent by BHG!!! Per the USPS I am not obligated to pay for it since I did not solicit the book AND I am not obligated to send it back. STOP SENDING BOOKS to me!!! Customer Account Number is showing as: 10031422834. If this gets reported to the credit reporting agencies, I will contact an attorney and seek them to file a class action suit so we can help all the people out there getting books and repeated bills to pay for them!

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