DE-ACTIVATION
Complaint
K.Loganathan
Country: India
Dear Sir/Madam,
Greetings of the day.
Last Month I received a call from hungama.com for movies on demand on our 044-23811272 the executive who called me up informed me about various packages...but i told him that I am not interested in any of the services but he activated movie on demand service on our number and bsnl charged me Rs 111.93 AND 266.03 for the same. i asked them for the proof like any recording or something for the confirmation but they don't have anything.
My question to you is
1) It is a private company they are using your data for their business is there any system to check who said yes / no for these kind of services ?
2) Why should a customer suffer from your tie ups? If bsnl is charging me the particular amount they should know the details as well......why should a I call to the third company which i even not aware about?
3) Who is responsible and will pay Rs 111.93 AND Rs.266.03 in my billing amount?
Kindly Deactivate hugama.com services on my Landline number. no is 044 / 23811272
If you not deducted for the amount in my next bill, I will take legal action.
Expecting your Reply.
Thank you.
Greetings of the day.
Last Month I received a call from hungama.com for movies on demand on our 044-23811272 the executive who called me up informed me about various packages...but i told him that I am not interested in any of the services but he activated movie on demand service on our number and bsnl charged me Rs 111.93 AND 266.03 for the same. i asked them for the proof like any recording or something for the confirmation but they don't have anything.
My question to you is
1) It is a private company they are using your data for their business is there any system to check who said yes / no for these kind of services ?
2) Why should a customer suffer from your tie ups? If bsnl is charging me the particular amount they should know the details as well......why should a I call to the third company which i even not aware about?
3) Who is responsible and will pay Rs 111.93 AND Rs.266.03 in my billing amount?
Kindly Deactivate hugama.com services on my Landline number. no is 044 / 23811272
If you not deducted for the amount in my next bill, I will take legal action.
Expecting your Reply.
Thank you.
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