Insurance Policy
Complaint
Adrienne S
Country: United States
I have a Travel Guard Insurance Policy which was sold to me for a specific trip to the UK. the trip was cancelled by the airline due to the bad weather and I then called Travel Guard to make a claim for the accomodation which could not be refunded.
They informed me that they do not cover trip cancellation and I would not be able to claim.
I have never heard of a travel policy that does not cover trip cancellation due to bad weather.
I will not be using them again and would advise anyone dealing with Travel Guard that before they buy anything from them that they go through the wording thoroughly as Travel Guard never at any time told me that they are selling policies for something that they will not honor in a claim.
They informed me that they do not cover trip cancellation and I would not be able to claim.
I have never heard of a travel policy that does not cover trip cancellation due to bad weather.
I will not be using them again and would advise anyone dealing with Travel Guard that before they buy anything from them that they go through the wording thoroughly as Travel Guard never at any time told me that they are selling policies for something that they will not honor in a claim.
Comments
Better luck next time!