Fraudulent Charge
Complaint
Stephens
Country: United States
My bank account has been debited electronically $24.95 for February 2011. The debit is described as WC BUDGET SAVERS MN PH. 800-475-1942. I have no idea what it is about because I have not purchased anything from such company. What should I do next?
Comments
There are a number of companies engaged in "selling" these worthless "discount memberships", splitting the take with other merchants or telemarketers. Consumer fraud losses due to this "industry" are in the hundreds of millions of dollars per year.
Have you received any recent telemarketing calls?
Have you called any company to place an order, possibly purchase of a product advertised on TV in an infomercial?
Have you made any online purchases, and if so, were there any pop-up "discount" offers?
Has anyone offered you some "free trial" offer, supposedly for some "discount"?
These are the usual ways these scams try to slip through a deceptively "authorized" charge.
If so, what merchant, product, phone numbers, website (URL)?
Dispute fraudulent charges through your bank, and close the account or block the card number due to fraud, to prevent additional fraudulent charges. Your bank can reverse the charges if you dispute promptly. Follow up with a written dispute or fraud affidavit to preserve your FRB Reg. E or FCBA dispute rights.
Be sure to have your bank block the card number or close the account, since such scams often attempt to cram charges under different names, or sometimes "cancel", then start charging again months later, trying to slip more charges through.
Numerous complaints against these scams report that attempts to cancel or get refunds through calling such scams usually result in deceptive attempts to string consumers along and delay fraud disputes past the 60 day dispute window allowed by FCBA or FRB Reg. E. Some investigations have found that over 90% of their "customer service" calls are dealing with "cancellations", trying to resell angry "customers", or delay refunds.
You should also report this to FTC, your state Attorney General, the Minnesota Attorney General, and at www.ic3.gov.
You might also call the offices of Sen. Jay Rockefeller, who conducted the hearings, just to let them know these scams are still in operation.
Amount: $19.95/Transaction type: WITHDRAWAL). I have no idea what it is and I have not purchased anything from such a company. What should I do next?
Amount: $19.95/Transaction type: WITHDRAWAL). I have no idea what it is and I have not purchased anything from such a company. What should I do next?