Bad Billing Practices and Horrible Customer Service

I'm ashamed of Guthy Renkers business practices. I was a loyal Proactive customer for many years. I used to joke with my friends and say I was their first customer.I referred so many people to them that I should have worked for them. If I knew then what I know now I would have never done that. I cancelled the product more than once. They kept telling me to put it on hold to see if I would change my mind. The last time I called I said I definately do not want to continue to call to put this on hold. PLEASE stop sending me the product. Send me NO MORE product. Then 8 months later I get a call from a collection company. They say I was mailed kits and I need to pay or ruin my credit. I assure them I've never made a late payment and this is a mistake. I tell tehm I will call and get it fuigure out with Guthy Renker. To make a long story short after many phone calls to the collection company and Guthy Renker it's still not resolved. Guthy Renker has called me a liar and said I created this problem. I have done everthing I can to resolve this except pay for kits I DID NOT RECEIVE!!!! I will not pay for product that was not shipped to me. I'm ashamed of Guthy Renker.