Charged for services I never used - reimburse my deducted amount

ComplaintsCellphone ProvidersAirTel

Complaint

0
Jyotsna Mulik
Country: India
I never subscribed any Live-Music,Mobile Radio,VAS Pack,or Demand services but it deducted Rs.30/-every month frequently from last 7 to 8 months from my mobile balance A/C. I have complained many times to customer care but not to renew it, I got only 2 time refund but rest months amount not get refund yet.

Now I am helpless and feel cheated because I have not downloaded anything moreover I even did not use any of the service but nobody is ready to listen or accept anything.

I kindly requesting you deactivate it as soon as possible & reimburse my all deducted amount.

Comments

  • 0
    Siva
    This is a one of the strategy Airtel use to money. Similar problem I am also facing with Airtel phone/internet connection.  I took broadband internet connection from airtel and with that they provided phone too.  Never used that phone, instead removed the connection as well.  Only using internet.  But I am call see 30/- from past 7 to 8 months for caller tune charges.  Complained this to airtel, but no use.
  • 0
    Nikhil
    Hello Siva
    I think you should ask them to discontinue the caller tune service to ur ph no. to stop the charges.
  • 0
    gulshan
    HI ITS ME SOMEONE CALL ME AND CHAT WITH ME MY NUM 9012721570  9756114724
  • 0
    GULSHAN
    PLZ CALL 9012721570    9756114720
  • 0
    GULSHAN
    PLZ CALL 9012721570    9756114724
  • 0
    Rakesh Upadhyay
    Hi,
    I am also facing same problem since last 4 months,airtel add Rs30/-permonth extra for music & Fun, on demand service which i am not using, when i complaint to airtel they ask to waive off extra ammount but never done,
    Every month its adding in my bill.
    Another thing is customer service executive give a no 543216 to stop it. But it is again for ask to activate the fun services if by mistake we press the asking no. service again get activated.
    So I feel we all are been cheated by airtel, think airtel has more the 1 crore customers in india and if they are doing it with 50% custmers, means airtel getting more than Rs15cr per month thru this froud.
  • 0
    airtel_presence
    Dear Customer,


    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards,


    Mohsin Khan
    Airtel Customer Service Team
  • 0
    airtel_presence
    Dear Customer,

    Trust your concern has been resolved. If you're still facing the issue, please get in touch with us at airtelpresence@airtel.in

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team
  • 0
    airtel_presence
    Dear Customer,

    Trust your concern has been resolved. If you're still facing the issue, please get in touch with us at airtelpresence@airtel.in

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team
  • 0
    airtel_presence
    Dear Customer,

    Trust your concern has been resolved. If you're still facing the issue, please get in touch with us at airtelpresence@airtel.in

    Regards,
    Rakesh Kumar
    Airtel Customer Service Team
  • 0
    airtel_presence
    Dear Customer,

    Trust your concern has been resolved. If you’re still facing the issue, please get in touch with us at airtelpresence@airtel.in.

    Regards,

    Manoj Kumar Srivastava
    Airtel Customer Service (NET)
    Bharti Airtel LTD
  • 0
    airtel_presence
    Dear Customer,

    Trust your concern has been resolved. If you’re still facing the issue, please get in touch with us at airtelpresence@airtel.in.

    Regards,

    Manoj Kumar Srivastava
    Airtel Customer Service (NET)
    Bharti Airtel LTD

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