they keep taking money out of my bank
Complaint
Helen fox
Country: United States
I signed up for information about a grant, and now I have been charged over and over again for 14.95, 19.95 and 59.95; I called and tried to get these charges off and they of course could not locate any record! well how did they charge me then? It was not as advertised and it was certainly not for repetitive charges. I'll have to take time off and go to my bank and have these charges disputed, and get a new card just so they can stop charging me.
Comments
Contact your bank immediately to dispute all unauthorized or fraudulent charges, and close the account to prevent additional fraud. Follow up in writing with a dispute to your bank, and make sure they get it earlier than 60 days from the statement date showing the disputed charge, to preserve your FRB Reg. E dispute rights.