I did not request their services yet they charged me

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Complaint

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Amy Bhat
Country: United States
Ancestry.com charged my credit card number for a service that I did not request or even received. I have never heard of Ancestry.com (MFI Family Ancestry) until the charge showed up on my bank account. Now I have seen many complaints about them. They took $ 109.00 from me. I want to know who and how they got my banking info?

I did do some searching and found multiple reports of credit card fraud involving Ancestry.com (MFI Family Ancestry). How are these people allowed to remain in business?

Here is the phone # for their billing department I guess 800-262-3787

Comments

  • 0
    latrec
    Amy Have you been downloading I-tunes? I think there is a connection
  • 0
    Shawn
    You say you never heard of them? Then how did they get your account info in order to charge it? Just a thought
  • 0
    JAMIE FRANKS
    I WAS INVITED TO THE FRANKS FAMILY, TREE BACK IN MARCH OF 2012 NOW MY SISTER HAS DONE EVERYTHING THE PERSONAL HAS TOLD HER TO DO AND NOW I AM AN EDITOR AND THIS WEBSITE WILL NOT NO MATTER HOW MANY TIMES I TRY WILL NOT LET ME EDIT ANYTHING WHY?
  • 0
    Carol Greathouse
    You are billing me for two different areas of research  in the same month. I thought I was updating one to a greater service, but because it is so hard to reach someone in billing, you can cancel my subscription altogether for both of them. Thank you for your quick attention to this

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