Never received order

ComplaintsOnline StoresFree Diamond Painting

Complaint

0
Linda
Country: United States
I ordered $43 worth of merchandise and only received part of my order.  I can’t get anyone to help me.  They insist it was delivered and insinuate that I’m lying about not receiving it.  They won’t let me talk to a manager.  These kits come from China, so who knows where it got lost, but I’m just so tired of being ripped off.  I hope this review keeps people from making the same mistake I did.

Comments

  • +2
    MJG
    How did you pay?  Give your card company or bank a call.
  • 0
    Linda Gallo
    | 1 reply
    I ordered a picture on Dec 3, 2018, I have been waiting for my order to be delivered and I was wondering what happened to it, the order number you gave me is 91123, I would really appreciate an answer
    • 0
      Linda Gallo replies to Linda Gallo
      I also checked my account and it is paid for,
  • 0
    Sylvia
    I ordered items from this company in February, got some of the items but a diamond painting I paid $24.97 for never arrived. I contacted the company in May, got a response apologizing that the order was never filled, and they would either have their supplier ship another one or I could have a gift card. I opted for the gift card. After many emails I have still not received a gift card although they are saying they issued one.

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