saying one thing then charging you another.

ComplaintsSatellite and Cable TV ProvidersNova Care & Dermagen skin products

Complaint

0
Darlene
Country: United States
NOVACARE & DERMAGEN ARE SCAMMERS.THEY TOLD ME IT WAS FREE THAT I ONLY HAD 2 PAY S&H WHICH WAS 29.95/19.95 THEN THEY ALWAYS SAY UR CALL IS BEING RECORDED FOR QUALITY ASSURANCE, YEA RIGHT.Then 3 weeks later , look on bank account and notice they not only charged me 99.15 & 86.15  twice this month alone.They said they cant find recorded message of when I originally placed the order.So next step I am reporting them 2 better businesses bureau. They are so wrong.!!!!!

Comments

  • 0
    It's a cramming scam..
    They did not disclose the "terms" that they would charge you more money, so you did not authorize those charges.  (Funny that they couldn't produce the recording, but with scams don't be surprised if they can later produce a doctored version.)

    Immediately contact your bank to dispute the charges as fraudulent, and have them block your card number to prevent further charges.  Your bank can reverse charges back 2 to 3 months if you dispute promptly, under FRB Reg. E or FCBA.
    File fraud complaints with FTC, your state AG, and the US Postal Inspector.

Post a new comment