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Complaint

0
Kiran
Country: India
Dear Sir,

I have ordered a Reebok shoe on 05th Jan, I got conformation mail as the order (Order ID is: 1001698848)is booked and will be processed in 2-3 weeks. Still I am waiting for my order please help me.,  
Is there any line to check the order status online?

Regards,
Kiran Alamuru.

Comments

  • 0
    Bag It Today
    Dear Sir,

    We have come across your online complaint registered on complaintwire.org

    We would like to inform you that your order has been fully processed from our end and dispatched against the below mentioned details:-

        Consignment Number – 43597340242
        Booking id- 1001698848
           Transporters Name – Blue Dart
           Tracking Id - 516346
           Dispatch Date – 24th January 2011

    You should be receiving your order within next 4-5 working days, however, if you do not
    receive your order within the above time frame, do get back to us.

    We value your association with Bag it today and thank you for your patronage & co-operation.

    For any further query or assistance, please feel free to write us on offersb@bagittoday.com

    We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.
    Please note our new customer care number is now – 0120-4112424
    Thanks & Regards,
    Sonu Kumar
    Team, Bagit Today.
  • 0
    Kiran
    Thanks for your prompt response.

    I have received the goods, i got the same products to my address(Hyderabad)but received the order for another persons Mr. Ranjit,Chenni.

    All items are Ok, But shoe size is "9" as its belongs to Mr.Ranjit, I have orderede for "7 Size" which was went to Chenni (Mr.Ranjit).
    Mr. Ranjit also confirmed that he received the small size. where we both can not use the shoes as one got big and one got small ones.

    Request you to provide the replacement of the same, as its purly mistake from your packing division.


    Regards,
    Kiran Alamuru.
  • 0
    Bag It Today
    Dear Mr. Alamuru,

    We have come across your online complaint registered on complaintwire.org

    We would like to let you know that as per our terms and conditions if the seal of the product is not yet opened and the product is unused than the complete parcel can be sent back to us at the address mentioned below:

    India Today Book Club
    B-47, Indira Enclave, Neb Sarai
    New Delhi- 110068.

    The parcel should be accompanied by a photocopy of the invoice and a covering letter mentioning the requirements so as to enable us to arrange a fresh parcel as replacement at the earliest.

    We value your association with Bag it today and thank you for your patronage & co-operation.

    For any further query or assistance, please feel free to write us on onlinesupport@bagittoday.com

    We would request you to kindly mention this subject: ONLINE SUPPORT whenever you e-mail us for the quicker response.

    Please note our new customer care number is now – 0120-4112424

    Thanks & Regards,
    Sonu Kumar
    Team, Bagit Today.

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