stop easy search service

Complaint

0
jinu puthenparampil ponnappan
Country: India
My Airtel prepaid number is 9895819407. I did not activate EASY SEARCH Service, and I am getting SMS from AT-AIRINF everyday and 1 Rupee is deducted from my account. The SMS is as follows : "You have been renewed for EASY SEARCH subscription service from AIRTEL. You have been charged Rs. 1.0 from AT-AIRINF.  Please deactivate the service immediately.

Comments

  • 0
    Airtel.Presence
    Namaste Mr. Ponnappan,

    This is to inform you that your concern listed on 28 August 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    For any queries you may have you can also get in touch with us at airtel.presence@in.airtel.com.
            
    Regards        
    Rakesh Kumar    
    airtelpresence (airtel customer service team)
    bharti airtel ltd    
    airtel.presence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
  • 0
    Airtel.Presence
    Namaste Mr. Ponnappan,

    We would like to inform you that your concern listed 28 August 2013 has been resolved. Should you have any queries please contact Airtel customer service at airtel.presence@in.airtel.com.

    Regards        
    Rakesh Kumar    
    airtelpresence (airtel customer service team)
    bharti airtel ltd    
    airtel.presence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

    Twitter - www.twitter.com/airtel_presence 
    Facebook - www.facebook.com/bhartiairtelltd
    Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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