ticket issuing problem for physically handicapped person
Complaint
payal nimish thaker
Country: India
Hi
i am payal thaker. my brother is physically handicapped,while travelling by train to get the concession he has to go personally to book the ticket and show the certificate.
1). He has to stand in the queue despite lot of difficulty while standing .
2). The ticket window is at so much height that its become so difficult to give the papers there.He fall twise while doing this process.
My suggestion is why they need all this proof while issuing a ticket to physically handicapped person while they can cross check the same when the person is travelling by the train by a ticket checker.
This i feel is the descrimination of the human right.
I will appeal to Indian Ministry of railway to alter the rules for physically challenged person and pass some sensible rule for the same.
thanking you,
Payal Thaker.
i am payal thaker. my brother is physically handicapped,while travelling by train to get the concession he has to go personally to book the ticket and show the certificate.
1). He has to stand in the queue despite lot of difficulty while standing .
2). The ticket window is at so much height that its become so difficult to give the papers there.He fall twise while doing this process.
My suggestion is why they need all this proof while issuing a ticket to physically handicapped person while they can cross check the same when the person is travelling by the train by a ticket checker.
This i feel is the descrimination of the human right.
I will appeal to Indian Ministry of railway to alter the rules for physically challenged person and pass some sensible rule for the same.
thanking you,
Payal Thaker.
Comments
sorry as per Ir rule minimum 40 above is accessible for concessions.