Charged my account without authorization

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Complaint

0
Cheryl Hovorka
Country: United States
My account was charged without authorizatoin in the amount of $149.95 and I am in the process of having the bank stop payment and reporting the matter to the attorney general's office and better business bureau - I need immediate credit to my account!

Comments

  • 0
    tj
    Call your bank immediately to notify them that the charge is fraudulent, and to close that account number to prevent future fraudulent charges.

    Follow up with a written dispute of the fraudulent charge sent to your bank.  You must make sure they receive this written dispute within 60 days of the statement showing the fraudulent charge, so send it immediately, and send it certified, to the dispute address on the back of your bank statement.  

    In addition, file complaints with FTC, the AG in the state that company is located in, your state AG, and BBB.

    Do NOT use debit or check cards.  Cancel any you have.  Use only credit cards at on-line or retail merchants, since it is less disruptive to cancel them after a security breach.  Use checks only with rent, mortgage, or utilities, etc. (companies that you know).  Use ATM cards with PIN only at your bank's ATM machines.

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