Complaint

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Patricia Loftis
Country: United States
I RETURNED JEWELRY TO COMPANY AND RECEIT OF PACKAGE RETURN WAS VERIFIED BY PERSON NAMED LARRY ON 10/26/2009. I STILL HAAVE NOT RECEIVED MY REFUND OF $68.00.

Comments

  • 0
    tj
    The company behind this is Peel, Inc.  They were recently sued by the Illinois Attorney General, for cramming unauthorized charges on consumer accounts.

    There are reports by some consumers of cancelling accounts a year or so, and finding recent fraudulent charges, apparently due to the company reusing old account information.  

    Since they operate under a variety of names, some consumers may have once paid for one product (like posters from "posterpass.com"), and later gotten charged for "coffee" (from "Seattle Coffee Direct" or many other names), which may or may not have been shipped.

    This company is known for cramming charges for alleged "automatic shipments".  Since the resulting charges are set up as repeated automatic charges, the payment and banking systems may allow them to roll over to replacement accounts even when you close an earlier account due to fraud.

    Immediately contact your bank to dispute all unauthorized charges.  Follow up with a WRITTEN DISPUTE or notarized fraud affidavit, sent to your bank's address for sending disputes from your statement, and send it certified so you can prove when you mailed it.  Or go into your bank branch and get assistance in disputing their fraudulent charges, but make sure your dispute is IN WRITING.  Your bank should be able to reverse unauthorized and fraudulent charges reported within 60 days of the statement date of the statement showing the disputed charge, under FRB Reg. E, or FCBA.

    If you have problems getting assistance from your bank with recovering fraudulent charges disputed within the 60 day dispute period, contact the Office of the Comptroller of the Currency, at www.occ.gov, in order to file a complaint against your bank for violation of FRB Reg. E.

    Otherwise, if your bank is out of the picture, contact the Illinois Attorney General.

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