robbed and lied to
Complaint
bob
Country: United States
Hey so I purchased a play station 4 and wow was that a huge mistake, it broke with in a few weeks along with the controllers and the customer service has been the WORST EVER!!!!!!.
I been lied to and hung up on sooo many times by there reps that my head spins, as of now i have purchased alot of games and subscriptions and cant use any of them. they want me to buy a new one or quotes " [***] Myself".
I have since called my bank and got the money back but Sony is trying to go after me, they also instantly banned me on my first call to customer service for totally no reason, and i haven't since be able to get into my account since.
i took the money and purchased a Xbox 1 and WOW soooooo good guys, soo soo soo good and Titan fall WOW, plus my friend had a issue and the overnight him the fixed cable free of charge.
i hope this saved someone from the craziness Sony put me thought
also the reps in Sony customer service names are Marik, also the managers that told me to '[***] off" was Royce and Brian.
I been lied to and hung up on sooo many times by there reps that my head spins, as of now i have purchased alot of games and subscriptions and cant use any of them. they want me to buy a new one or quotes " [***] Myself".
I have since called my bank and got the money back but Sony is trying to go after me, they also instantly banned me on my first call to customer service for totally no reason, and i haven't since be able to get into my account since.
i took the money and purchased a Xbox 1 and WOW soooooo good guys, soo soo soo good and Titan fall WOW, plus my friend had a issue and the overnight him the fixed cable free of charge.
i hope this saved someone from the craziness Sony put me thought
also the reps in Sony customer service names are Marik, also the managers that told me to '[***] off" was Royce and Brian.
Post a new comment