Unrequested Service-"Full Track Subscription" is Active- Disable It Immediately

ComplaintsCellphone ProvidersAirtel Complaint

Complaint

0
glory
Country: India
receiving an SMS daily from AD-54321 since 24th January 2011 , saying "You have been renewed for Full Track subscription service from Airtel.You've been charged Rs.3.latest games http://gclub.in browsing @30p/20kb

I have lost Rs.90/- already in the last 1 month. I have never requested for any added service.

Please Deactivate it Immediately.

My mobile No.9994395041

Comments

  • 0
    Airtel
    Dear Customer,

    This is to inform you that your concern listed 9 June 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.comwith your contact details (address and landline or mobile phone number).
        
    We assure you that we are committed to resolving the issue to your satisfaction.

    Regards
    Rakesh Kumar
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
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  • 0
    Ankit Garg
    i made a complaint on 29/06/2011 regarding airtel broadband disconnecting continuously. the complaint no is 48282416. my telephone no is 08042101006.
    they promised it to resolve next day by 3 pm, bt as usual its still same. Nothing has been resolved, its been 2 days. i dont know why airtel is behaving like BSNL.
    my email id: ankit000123@gmail.com
    cell no.- 9019998837
  • 0
    Airtel
    Dear Customer (glory),

    I would like to inform you that your concern listed 9 June 2011, has been resolved. Should you have any queries please contact Airtel customer service at 121 or write to 121@in.airtel.com

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com
        
    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Airtel
    Dear Ankit Garg ,

    This is to inform you that your concern listed on 1 July 2011 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
        

    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Airtel
    Dear Ankit Garg,

    This is to inform you that your concern listed 1 July 2011 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please do write to us at airtelpresence@in.airtel.com in with your contact details (address and landline or mobile phone number).
        
    We assure you that we are committed to resolving the issue to your satisfaction.
        
    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    Airtel
    Dear Ankit Garg,

    We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to please drop us an email at airtelpresence@in.airtel.com and we will be happy to be of assistance.
        
    Regards
    Rakesh Ranga
    Airtel Presence (Airtel Customer Service Team)
    Bharti Airtel Ltd
    airtelpresence@in.airtel.com

    Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
    Twitter - http://bit.ly/fKcSxc
    Facebook - http://on.fb.me/cECyvS
  • 0
    sharmila
    Hai guys,
           Dail *121# for the main menu,reply with 5 to stop a service an dthen reply with 1 or2 to stop the particular service.
  • 0
    jaysree
    "full track services" been activated on my number,i came to know about it only after my money has been deducted from my main balance.Is it a new technique by airtel to earn more?
  • 0
    B.V.Raghavan
    Same thing happened to me.
    They keep deducting 5rs daily.
  • 0
    Naveen
    99 rs deducted from account balance with some full track service activated.complained at customer care..got reference no CBDCC30312794332.where to know the status.
  • 0
    abhilasha
    i got a message from 51010 saying my services voice MT,Voice MF, SMS MO,GPRS have been barred as my status has changed from active to disable. None of the serivces are working. Please help!
  • 0
    santhi
    i too have this please disvonnect bbcoz of this i lost 100rs
  • 0
    Rakesh
    i got a message from 51010 saying my services voice MT,Voice MF, SMS MO,GPRS have been barred as my status has changed from active to disable. None of the serivces are working. Please help!
  • 0
    Rakesh
    i got a message from 51010 saying my services voice MT,Voice MF, SMS MO,GPRS have been barred as my status has changed from active to disable. None of the serivces are working. Please help!
    mo no 9724267496

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