Opened two accounts in my name at same time

ComplaintsFitness CentersBally's Total Fitness

Complaint

0
Adam LoCascio
Country: United States
This company erroneously started two accounts in my name back in 2009. I wrote in cancelling both accounts when they told me they had made the mistake. However, they only cancelled one. Come their sale to LA Fitness I get a letter in the mail saying my account is being transferred to LA Fitness. I haven't lived within a 100 miles of a Bally's in over two years! Of course, they have since lost my cancellation letter that listed both accounts. They charged me over $200 in one sum last year! I am a body builder and feel like this gym completely robbed me. Terrible experience.

Comments

  • 0
    tj
    They have a habit of "mistakenly" continuing to charge for cancelled accounts.

    Several years ago, the Texas Attorney General caught them sending "renewal collection letters" to customers who had cancelled.

    Notify LA Fitness you cancelled years ago, and you want your money back.  They might just pay you off to keep the merger clean.

Post a new comment