HORIFFIC CUSTOMER SERVICE
Complaint
denise jones
Country: United States
I have in excess of 11 hours logged to straighten out my bill.
Every rep was rude. Have had a phone since I was 17, and with Verizon for 17 years, I finally shut off service, as they boxed me in a plan without my permission, that wracked up a bill to almost 1000k in 3 mos.
THIS IS A DISPUTE POSTING!!!!!!!!!!!
Every rep was rude. Have had a phone since I was 17, and with Verizon for 17 years, I finally shut off service, as they boxed me in a plan without my permission, that wracked up a bill to almost 1000k in 3 mos.
THIS IS A DISPUTE POSTING!!!!!!!!!!!
Comments
FCC will just forward it to Verizon, but at least it goes to a different channel, and they have to respond.
See the FCC site, but I think you have to do this within 60 days of it showing up on your statements.