Unauthorized charge
Complaint
Dale
Country: United States
I signed up about a year ago for Seattle Direct Coffe and when the high prices started to come in, I cancel it. Now a year later I was charged again with $79. I did not authorize it and did not reorder or anything.
Attempts to contact them as been a waste of me time. I contacted my bank and will be filing complaints with the local BBB.
Attempts to contact them as been a waste of me time. I contacted my bank and will be filing complaints with the local BBB.
Comments
https://complaintwire.org/Complaint.aspx/OiT8Vg9YvQCk5gjMR05pCg
They have been engaged in deceptive marketing of a range of products, from coffee to posters to magazines, for years. They have recently been reported to have "reactivated" old cancelled accounts, resulting in a new wave of complaints of unauthorized charges.
Dispute fraudulent charges through your bank, and close your account due to fraud to prevent additional fraudulent charges.
File complaints with FTC, the Illinois Attorney General, and www.ic3.gov
http://www.illinoisattorneygeneral.gov/pressroom/2010_02/20100217b.html
If you lost money due to unauthorized charges, file a complaint with the Illinois Attorney General, but still make sure you dispute any charges through your bank immediately, since if the company turns out to be insolvent, bank disputes within 60 days may still push the loss back on this company's payment processor and retrieve your money.