unpaid electronic fund transfer

Complaint

0
jill kunkel
Country: United States
I received a letter from TRS on a Sept. 28th, 2012, stating and insufficent fund check written to Meijer on Sept. 15th 2012 for $174.31.  I had lost my check book and stopped payments on checks and this was one of the checks.  I sent you a cashier check for $199. 31 (Reference # 36122643626335) which you received on October 10th, 2012.  I talked to one of your people on October 12th, 2012, because I was just at the Meijer store and they would not take my check.  When I calledthey told me it would be 7 to 10 days to clear the check.  The person said I should have no trouble cashing at check at Meijer. On October 20th, I tried to cash a check at Meijer and they will still not take my check.  I have been calling you since Friday Oct 19th and I have been unable to get a person at you company.  I want to know when will my name be cleared so that I can cash checks again at Meijer?  It has been over 10 days and the issue is not cleared up.  What do I have to do.  I did everything your company asked in a reasonable about of time, but it continues to be a problem.  Could you please respone by email since you do not answer your telephone.  My email address is djkunkel1@gmail.com.  I will wait to here from you.  Jill Kunkel

Comments

  • 0
    Jill Kunkel
    I hope you respond to me in a reasonable amount of time.  Do I need written documentation to show the store that this matter has been cleared up?
  • 0
    tj
    1)  TRS Recovery is a debt collector associated with Telecheck, which is a credit reporting agency, as that term is defined by FCRA.  Get a copy of your credit file from Telecheck.  It should be free, since you have been denied use of your checks due to information in their system.  They will probably be reporting an unpaid or bounced check.  Dispute it, since you have paid it.  If TRS Recovery, who is reporting the information, fails to remove it, get an attorney.  You can find a consumer attorney in your state through www.naca.net

    2)  Stop using checks at retail stores.  Carrying a checkbook opens you up for problems like this.  It is far easier to deal with a lost credit card than a lost checkbook with the possibility of forged checks.  Stores prefer credit card payments, even though they pay the banks a couple percent for the transaction.

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